Definitely worth consideration
September 14, 2023

Definitely worth consideration

Anwar Azeez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RingEX

Compared to our old VOIP services, adding new desk phones and RingEX has made our lives a lot easier, especially with the added functionalities like being able to receive faxes to our numbers and receiving an email with the file. As an IT support person, it has also made troubleshooting and assisting users/setting up accounts a breeze as well. I would highly recommend this product to anyone seeking a way to streamline their VOIP while also creating a more user friendly experience
  • Fax
  • User Setup
  • Customer support
  • Fax, specifically issues with faxes ringing the phone + apps when certain settings like call rolling/forwarding are set a certain way without any clear documentation on the issue and how to fix it
  • improved ease of employee technical support

Do you think RingEX delivers good value for the price?

Not sure

Are you happy with RingEX's feature set?

Yes

Did RingEX live up to sales and marketing promises?

Yes

Did implementation of RingEX go as expected?

Yes

Would you buy RingEX again?

Yes

Compared to other VOIP solutions I have used, this experience with both the transition and upkeep has been a breeze

RingEX Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
9
User templates
6
Call reports
8
Directory of employee names
10
Answering rules
6
Call recording
7
Call park
2
Call screening
6
Message alerts
7
Video conferencing
7
Audio conferencing
8
Video screen sharing
3
Instant messaging
3
Mobile app for iOS
5
Mobile app for Android
5