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Salesforce Analytics Review
August 22, 2018

Salesforce Analytics Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Analytics Cloud

Salesforce Analytics will be used across our departments for a myriad of data analysis purposes. It allows us to report on data and see problem points and various informative charts.
  • It is mobile friendly
  • Visually represents massive amounts of data
  • Search based reporting opens up use to the users.
  • It may be too expensive for smaller companies
  • Reports and Dashboards in Salesforce might serve the majority of users needs making Analytics less necessary
It would be well suited for companies with a lot of data that their current analytics tools won't suffice. It allows for more control to be given to the users as well as being rather simple to set up.

It would be less suited for a company that could get by with the reports and dashboard features already in Salesforce.

Tableau CRM Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Pixel Perfect reports
Not Rated
Customizable dashboards
9
Report Formatting Templates
7
9.0
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
8.7
Publish to Web
Not Rated
Publish to PDF
Not Rated
Report Versioning
9
Report Delivery Scheduling
9
Delivery to Remote Servers
8
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Location Analytics / Geographic Visualization
Not Rated
Predictive Analytics
9
9.3
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10
9.3
Responsive Design for Web Access
9
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
10
9.0
REST API
9
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated