Easy tracking and metrics, all in one place
November 18, 2018

Easy tracking and metrics, all in one place

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Community Cloud

Our Sales Department uses Salesforce to keep track of our customer interactions. It's great to see what the other team members are accomplishing and track metrics that matter to our sales team.

It works on mobile platforms, making it easier to get things done when away from my desk as well as collaborate with colleagues on the go.
  • Easy platform to navigate
  • Real time tracking of events makes it nice to compare tasks with the team
  • Integrates with Outlook and ToutApp
  • Convenient to view on any mobile device, making it easier to engage outside of the office
  • Nothing I can think of
  • Tracking activities daily has helped our team meet our goals
  • I can see what the others in the group are accomplishing
  • I can find answers quickly and share documents with coworkers
Great for an internal social network across our sales team, keeps us up to date on what others on the team are doing and tracking activities, which we measure for bonus purposes. Also helps to measure metrics and even pull reports based on product history, predictive analytics etc.