In my opinion, SAP Concur is OK
May 18, 2023

In my opinion, SAP Concur is OK

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

It makes it easier to do expense reports.
  • Automation of expert se reports
  • OCR receipts
  • In my opinion, the smart expense feature isn’t so smart.
  • I feel like the travel functionality usually limits the best options/price.
  • Elimination of Excel spreadsheets for expense reports
The integration with ERP was done via API integration. However, not all fields were available on the API.
With less Excel/paper for expenses, things moved faster.

Do you think SAP Concur delivers good value for the price?

No

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

No

Did implementation of SAP Concur go as expected?

No

Would you buy SAP Concur again?

No

Expense reports are good. But for travel selection, it isn’t so good in my opinion.

SAP Concur Feature Ratings

Employee Expense Reporting
6
Corporate Card Reconciliation
8
Customizable Approval Policies
5
Financial Document Management
Not Rated
Payment Status Tracking
8
Payment Audit Trail
7
Duplicate Bill Detection
5
Advanced OCR
5
Electronic Funds Transfer
9