Great Expense Management Tool
May 19, 2023

Great Expense Management Tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Modules Used

  • Expense
  • Travel
  • Invoice

Overall Satisfaction with SAP Concur

We use SAP Concur for Expense, Invoice, and Travel. The expense platform is a very robust system. We ExpensIT application is widely used throughout our company. It helps our travelers process expenses quickly and in a timely manner.
  • Communication with Updates
  • Timely Helpdesk Resolutions
  • Our employees don't like the hotel tax itemization. They think it is cumbersome.
  • Audit service isn't consistent.
  • Using the invoice upload to the specific dedicated website save us a lot of time.
  • Employee reimbursement time is quick
Wipfli is used to integrate to our financial platform.
ExpenseIt is a very great feature.
Employee experience has improved for submitting expenses. Prior expenses were submitted with paper.

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

The dedicated consultant we program was very helpful in fixing some of our behind the scenes system issues.

SAP Concur Feature Ratings

Employee Expense Reporting
8
Corporate Card Reconciliation
9