Does the job
November 16, 2023

Does the job

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Expense
  • Travel

Overall Satisfaction with SAP Concur

I frequently use SAP Concur to expense any invoices for travel to events. While the tool does it's job, there are a couple of points to keep in mind:
- Speed - the app is quite slow to open. Ideally when submitting an invoice and create an expense report, the app can take a while to open, this can be frustrating when you are submitting the expenses directly after purchase (hotel check-in, restaurant, taxi ride, ...)|
- Upload of receipts - on the app, all fields need to be filled in before submitting uploading the invoice - in can help to upload the reciept first so that the information is shown already for reference in filling in the fields.
- Missing Airlines / Hotels - Norwegian airlines not on the list



  • There is an app
  • Speed in opening
  • Improve speed for upload of information

Do you think SAP Concur delivers good value for the price?

Not sure

Are you happy with SAP Concur's feature set?

No

Did SAP Concur live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

No

SAP Concur Feature Ratings

Customizable Approval Policies
Not Rated
Financial Document Management
Not Rated
Payment Status Tracking
Not Rated
Payment Audit Trail
Not Rated
Duplicate Bill Detection
Not Rated
Advanced OCR
Not Rated
Electronic Funds Transfer
Not Rated