Item: Brevo
Rating: 9
Author: Giulio Mastrogiuseppe

Overall Satisfaction with Sendinblue

Use Cases and Deployment Scope

We use it for customer search ad lead[s] and marketing campaign[s] to local and regional targets. We are searching for a mailing service that was:
• reliable
• easy to manage
• with a good supporting service
• fast learning curve for our collaborators.
We have had some experience with other platforms [such] as MailChimp and tried massive send by Amazon AWS, but when we discovered Sendinblue by an AppSumo offer, we realize[d] that it could be the right solution for us. In fact, we got a plan and start to use it in no time. We especially appreciate the "step by step" customer care with feedback for every step we made in starting the mailing activities. Very useful for those who don't have any useful background about it.

Pros and Cons

Pros

Easy configuration and settings before sending.
Very easy template making.
Great statistic section
Fine tuning contacts list to GDPR

Cons

Adding a short video or video linking solution to mail template builder
Add more font faces or font personalization

Return on Investment

About 50% time cut in mailing campaigns planning and sending
About 25% saving in front of previous tools (with your app sumo plan)

Alternatives Considered

[Sendiblue] is suitable as MailChimp, but less expensive and well equipped with tools [which are] sometimes better for the skills we need in our activities and, furthermore, some very useful plugins. Much better compared to SendFox, which is very cheap but very poor in any aspect of the platform, with very basic tools and personalization settings.

Key Insights

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

Yes

Did Brevo live up to sales and marketing promises?

Yes

Did implementation of Brevo go as expected?

Yes

Would you buy Brevo again?

Yes

Other Software Used

Clearout

Likelihood to Recommend

We have found Sendinblue very useful to customer care, lead search, and marketing campaign. It helps us to make better mailing lists and minimize the efforts and time to spend in those activities. It reveals very good campaign monitoring and conversions measurement[s]. Maybe it was less appropriate if you are looking for [a] ready high graphic conceived email template.

Sendinble: a valuable mailing tool for all of us