Great for marketing agencies and if you have someone who can set it up for you.
August 30, 2017

Great for marketing agencies and if you have someone who can set it up for you.

Jonno White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

We use SharpSpring as a comprehensive solution for our agency. It's our CRM, email marketing tool and all of our ROI for campaigns is measured in SharpSpring. We also offer clients the same benefits - to bring sales and marketing into one system so they can work together and increase ROI.
  • Customise many different options—it's great to have the flexibility to customise at such a good price point.
  • Extremely powerful—you can do lots of different things across the CRM, lead scoring, emails, campaigns etc.
  • Great price point—comparable to Hubspot but at a fraction of the price.
  • Excellent service—as an agency, we've been blown away at how helpful SharpSpring has been.
  • Steep learning curve.
  • Need help setting it up.
  • Not as intuitive as other software because of how powerful and flexible it is.
  • Visibility of clients' engagement.
When we looked at different options, Infusionsoft and ActiveCampaign were on our radar. From the research we did into Infusionsoft, it was another level of confusing. As a result, we wanted something that was powerful but wasn't going to be months and months of learning. ActiveCampaign on the other hand is incredibly intuitive but didn't scale as well, particularly as we wanted something that we could use to help our clients bring together their sales and marketing strategies into one software.
SharpSpring allows you to customise many different options. It's extremely powerful and is brilliant value for money compared to products such as Hubspot. The support has been excellent and the SharpSpring team are constantly releasing new features and seem very approachable with new ideas and questions. Being so powerful and customisable means there is a steep learning curve in setting up SharpSpring. Running it is simple enough but for an entrepreneur or person in a role where marketing is only one part of their function, the learning curve could definitely be too steep if you don't have help setting it up and getting it going.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
7
Dynamic content
9
Ability to test dynamic content
8
Landing pages
9
A/B testing
8
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
10
Event/webinar marketing
Not Rated
Social profile integration
9
Dashboards
10
Standard reports
8
Custom reports
10
API
Not Rated
Role-based workflow & approvals
8
Customizability
10
Integration with Salesforce.com
Not Rated