Item: Skype for Business, now part of Microsoft Teams
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The majority of our meetings are conducted with Skype for Business. There are different features you can benefit from including the ability to present your desktop or PowerPoint slides, as well as using a whiteboard for drawings.

Pros and Cons

Video conferencing
Instant messaging
Desktop presentation
Integration with Exchange server

From my experience, the offline instant messaging is not good
Client applications on mobile devices suffer performance issues
There are problems when the number of people in a single session goes over 300

Return on Investment

Improved agility
Lowered the cost
Requires no IP phones

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Other Software Used

Skype

Likelihood to Recommend

Skype for Business is well suited in the following scenario: when in an online meeting with a fixed number of people discussing some issue and there is a need to add other people in the meeting you can just do it with a simple add button, which has made it really easy compared to in-person meetings. The integration with Microsoft services like Exchange and Active Directory is really good.

Skype for Business - Review

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams