Skype for Business - Review
January 26, 2022

Skype for Business - Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams

Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The majority of our meetings are conducted with Skype for Business. There are different features you can benefit from including the ability to present your desktop or PowerPoint slides, as well as using a whiteboard for drawings.

Pros

  • Video conferencing
  • Instant messaging
  • Desktop presentation
  • Integration with Exchange server

Cons

  • From my experience, the offline instant messaging is not good
  • Client applications on mobile devices suffer performance issues
  • There are problems when the number of people in a single session goes over 300
  • Improved agility
  • Lowered the cost
  • Requires no IP phones

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

Yes

Skype for Business is well suited in the following scenario: when in an online meeting with a fixed number of people discussing some issue and there is a need to add other people in the meeting you can just do it with a simple add button, which has made it really easy compared to in-person meetings. The integration with Microsoft services like Exchange and Active Directory is really good.

Skype for Business / Lync (discontinued) Feature Ratings

6.8
High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
4
7.5
Desktop sharing
8
Whiteboards
7
8.3
Calendar integration
9
Meeting initiation
8
Record meetings / events
8
Slideshows
8
7.0
Live chat
7
Audience polling
7
Q&A
7
6.3
User authentication
7
Participant roles & permissions
7
Confidential attendee list
5
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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