Great for basic business outreach across social media platforms
January 05, 2023

Great for basic business outreach across social media platforms

Jacob Clapham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SOCi

SOCi allows us to expand our outreach to our community, as we service a wide area of North Dakota. We are able to keep everyone informed of any sales, weather closings (which happen quite frequently in ND), and to share in celebrating our staff and their accomplishments.
  • Integration between social media platforms.
  • Accurate scheduling of future posts.
  • Tracking analytics between platforms.
  • Need more Instagram functionality (reels, stories, and analytics)
  • More seamless posting/formatting between platforms such as Facebook and Instagram.
  • TikTok?
  • Kept audience informed of emergency closures.
  • Brought more engagement with the staff based on birthday/event posts.

Do you think SOCi delivers good value for the price?

Yes

Are you happy with SOCi's feature set?

Yes

Did SOCi live up to sales and marketing promises?

Yes

Did implementation of SOCi go as expected?

Yes

Would you buy SOCi again?

Yes

SOCi is a great platform for basic posting across social media platforms for any business. It is less ideal for those who are following the current trend of reels and stories on Instagram and utilize TikTok.

Using SOCi

There are some aspects of the scheduling of posts that could be more user friendly for the less tech-savvy users.