Item: Salesforce Spiff
Rating: 10
Author: Verified User

Overall Satisfaction with Spiff

Use Cases and Deployment Scope

We use Spiff to track commissions and drive sales. It's proved invaluable as we have a complex commission structure that needs to integrate with SFDC and has SSO. I also love the UI. It's easy to compare statements, and if it's set up correctly has no errors. Furthermore, I can easily see how my team is earning.

Pros and Cons

Pros

UI--Excellent
SSO
SFDC integration

Cons

ease of setup
more data on trends between depts

Return on Investment

Drives sales
Easy to see (avoids questions)
easy to understand (easy if questions are asked)

Usability

The UI is not only easy to use, it's super cute and beats Xactly's SFDC native panel which was hard to read.

Trust in the Compensation Process

It's easy, helpful, and improves alignment between my goals and my sales team because they can see the impact of spiffs (no pun intended) in their paycheck before they get it. It also helps the sales team trust leadership due to the transparency.

Alternatives Considered

Xactly Incent and CaptivateIQ

Spiff had the best customer support

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Likelihood to Recommend

I think it's great for complex commission structures IF you have a full-time DevOps person working on your team. Excel is probably easiest for tiny companies. Having a CRM may be a necessity, I'm not sure. It does work well with SFDC.

Salesforce Spiff Feature Ratings

Comments

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Spiff = 10/10