Spryker is a great headless E-commerce solution
April 25, 2022

Spryker is a great headless E-commerce solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

B2C Suite

Overall Satisfaction with Spryker Cloud Commerce OS

We use Spryker as a headless e-commerce solution for our corporate webshop. In this webshop, we are selling spare parts, wear-and-tear parts, and even service contracts. The webshop is built onto Spryker so that we can maintain corporate design languages, the individual user does not notice that Spryker is below the surface. We are rolling out into more and more countries and supporting another country is really easy with Spryker
  • Modularity
  • Fast Deployment
  • Upgradeability
  • Country separation
  • Masterdata import
  • Masterdata export
  • Easy to expand to new markets
  • Unified backoffice
  • Simple customization for individual needs
The Spryker support is really outstanding on every level. No matter if you are looking at ticket-based incidents, or talking with your business representative on a higher level. The replies are quick and helpful, and they always have an open ear for improvements. Security topics are communicated in a fast manner.
The back office is easy to use and supports many actions. User management is really straightforward. Product management is a bit more tricky, but still easy to do once you get the idea. The only challenge for us is master data. Spryker only supports a very strict customer hierarchy, which does not completely fit our customers, so there is work involved to transform the real customer structure to the one that Spryker is supporting.

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

Spryker is well suited for companies that do not want to implement their own e-commerce platform, but still want to have complete control over the UI and the design language for the frontend. So users will never know that the website is using Spryker below the surface. The back office is really easy to use for Administrators and customer support.

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
10
Mobile storefront
10
Product variations
10
Visual customization
9
CMS
9
Abandoned cart recovery
Not Rated
Checkout user experience
10
eCommerce security
Not Rated
Promotions & discounts
10
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
4
Order processing
9
Inventory management
10
Shipping
Not Rated
Custom functionality
3