Stonly is a fantastic onboarding tool - for developers and content creators
July 02, 2022
Stonly is a fantastic onboarding tool - for developers and content creators
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Stonly
At my company, we use Stonly to help integrate onboarding guides directly into our application, without needing to build something custom. For example, when we release a new feature, we want the user's to see this feature and get a guided tour on how to use it and point them in the right direction if they have any questions or concerns. Normally, we would need to build this out on our own and we would need engineers to create custom components for each feature. But with Stonly, it's much easier to do so by including their code and allowing content and product team members to handle the rest.
- SDK
- Documentation and developer experience.
- Creating onboarding guides are super simple.
- Widgets on our help center are helpful and don't require much effort to create.
- More features around tracking and understanding our users.
- Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
- Widgets to show on our support center.
- Capability with modern frameworks / web applications.
- Being able to change things in Stonly, without needing to change our application (since Stonly is instant and our code is shipped every two weeks).
- Improved time to market for supporting documents.
- Provided a way for our content team to be autonomous.
- Helped us think more outside the box on how we tell user's about our new features.
- Helped migrate outdated users to our new applications.
Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven.
Do you think Stonly delivers good value for the price?
Not sure
Are you happy with Stonly's feature set?
Yes
Did Stonly live up to sales and marketing promises?
Yes
Did implementation of Stonly go as expected?
Yes
Would you buy Stonly again?
Yes