Sugar CRM
December 10, 2013
Sugar CRM
Score 6 out of 10
Vetted Review
Verified User
Software Version
Sugar Corporate
Overall Satisfaction
- Really simple to archive emails from Outlook, which is very helpful
- Reporting is great!
- Reporting is great, once it's figured out. But getting the right report built can be quite difficult & confusing.
- Search could definitely be improved. It's sometimes hard to find things if punctuation or spelling is not exact.
- Cases module makes my job function much more organized and is very easy for me to use.
- For my position, SugarCRM has definitely helped me to improve my customer services, since it helps me to be more organized.