Overall Satisfaction with Talend Open Studio
We are using Talend for the second time in our company for an ETL project. This software has been used once before in a previous project with Big Data and Mapr. It is said to be powerful but is full of strange bugs and the company is encountering problems with the maven repository. Sometimes it freezes a lot even on a powerful PC (I7 laptop).
- Infographics
- UI
- Simplicity
- There is a lot of problem with setting up Talend for the first time and downloading the libraries
- Bad support from Talend. Sometimes the technical support is not able to respond, and after several emails, they stop answering
- Bad understanding or explanation of errors. Sometimes the error pops up and you don't know why
- We are losing days of our project having to setup it.
- Not compatible with Big Data or inconsistent support.
Talend Open Studio Feature Ratings
Talend Open Studio Support
Pros | Cons |
---|---|
Kept well informed Immediate help available Support understands my problem | Slow Resolution Poor followup Problems left unsolved Escalation required Support doesn't seem to care Slow Initial Response |
No - I'm dissatisfied by support. I would never pay for something that has a lot of bugs and is making me lose a lot of project days. Bugs and errors that appeared six versions ago reappear now in the latest versions! What are they doing? I'm able to interrogate my DB's but not with Talend. Talend+Eclipse+Java = bad choice
Yes - I've reported several bugs, with a lot of information about my setup, connection, version, and procedures! Always got the response after 6 hours or 2 days after. But no, it never resolved to my satisfaction. It was always a partial fix of the problem and apologies after apologies. I'm still not able to query a Hive Connection!