Team Support Reviewhttps://www.trustradius.com/help-deskTeamSupportUnspecified8.6641012013-09-06T18:45:44.797Z
September 06, 2013
Team Support Review
Score 8 out of 101
- Customer Support
- It gives a central location for updating any information on a site we have in the database. Team Support is the primary program used throughout the company.
- It has greatly improved the communication efforts throughout the company which operates in muliple states as well as employees that work remotely.
- Slow response time (not responding due to large script).
- Keeping our company connected with our customers and remote employees. Faster updating and response times.
Best program we have used so far in tracking the 3000+ sites and their customers that we manage.