ThousandEyes Review
August 27, 2023

ThousandEyes Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThousandEyes

Well for now we're using it to basically try to identify whether issues on our network between point A and point B. And we were trying to get a little bit more application, that OSS model higher up as we would say. Cause we also have NetBrain. So we use NetBrain and we're using this also. So they're trying to use both products to determine root cost analysis.
  • The visual display. We really like the single pane view of the way things are.
  • Basically more API integration. The more, the better. I mean, we like to see a lot more cloud management tools on there.
Right now, I would say this product has a better handle on what we're trying to do. But we also looked at another one called IP Serve and I forgot the name of the other one that we just came across. I think it was Live Action. That does similar in nature, but we just don't have the funds to have everything. We want all the toys and we can't afford them.

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

Yes

Would you buy Cisco ThousandEyes again?

Yes

Well, in our case for us best suited is when users call with issues. We're able to sort of determine where the problem is and avoid the finger-pointing. Where it's less suited, I would say in the cloud, that's what we were looking for.