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Getting to a New Normal
November 23, 2020

Getting to a New Normal

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)

We are using UKG Ready (formerly Kronos Workforce Ready) across the entire organization. This is addressing our compliance issues with overtime pay and making sure employees are accurately getting paid for time worked. It is also addressing our HRIS issue to be able to update our current HRIS system to something more technologically advanced. Our outdated system had no more updates available.
  • Timekeeping--accurately times employees in and out
  • HR--accurately keeps track of employees information
  • Payroll--flows from timekeeping over to payroll to pay employees seamlessly
  • Consultant knowledge--although consultants are knowledgeable, there is often a disconnect with what the system can do and what the consultants know it can do.
  • Hardcoded Fields--if one more person tells me "it's hardcoded," I might lose it. This is unacceptable for a program that is customizable.
  • Status Tracking--you can see when hourly employees clock in and out in the roster, but the tracking for salaried employees is not there. I would like to be able to track who is working and who isn't, especially during COVID.
  • We have not yet calculated our ROI with UKG Ready (formerly Kronos Workforce Ready) yet, but I hope to see this be very high, seeing as we have never had a formal timekeeping system before.
We selected UKG Ready (formerly Kronos Workforce Ready) over SuccessFactors for the way it would function for our company. Although I still think our current solution will do that, there are some things that we have not been able to utilize even though we were told we purchased the correct modules to perform specific functions for us.

UKG has a lot of great modules, but if you don't purchase the full suite, you might lose functionality even within a module that you thought you'd have.
It has the functionality of a good HRIS system, but some functionality is still lacking or maybe be coming at a later date.
I have more oversight with this system than I did with our previous HRIS system. I am able to expand my job function to include UKG Ready (formerly Kronos Workforce Ready) maintenance and specialist and help employees better than I could before.
I enjoyed the classes in the learning modules and that job aides that were available for training. We also provided this to employees, and they've seemed to also use the tools and found them useful in learning the system.
The system has a lot of functionalities, but maybe it would be better to focus on building some of those functions out. Some things need to be better locked down from employees, and others need to be opened up. If I want to lock it down, some things are still not listed in security settings, and therefore it opens the company up to errors that might be caused by employees.

UKG Ready Feature Ratings

5.4
Employee demographic data
8
Employment history
3
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
2
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
8.0
Tracking of all physical assets
8
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UKG Ready (formerly Kronos Workforce Ready)

383 - Human resources, information technology, finance, customer relations, production, distribution (construction), legal/audit
Information technology, human resources
  • Timekeeping
  • Payroll
  • Human resources
  • Roster tracking
  • Performance management
  • Employee self-service
  • Timekeeping
  • Compensation tracking
  • Applicant tracking
We just purchased it and we don't intend to get rid of it anytime soon :)

Evaluating UKG Ready (formerly Kronos Workforce Ready) and Competitors

Yes - SAP. They were no longer providing updates to the HR side of the system we use for our ERP. We needed an updated product.
  • Product Features
  • Product Usability
  • Analyst Reports
Usability: We want our employees to enjoy using the product and show them how this is going to make their jobs easier/more enjoyable.
We would need a more detailed report of what functions are in which module. Some functions are only available in some modules, and consultants need to be very good at knowing which is which. When a company is looking to purchase a program for a specific reason, this needs to be the most important thing when discussing the building of the program.