Vanilla Soft. Not the ice cream but the call tool.
September 10, 2021
Vanilla Soft. Not the ice cream but the call tool.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with VanillaSoft
It is being used just by the sales department. It helps with cold calling, managing sales leads, appointment setting, and also helps with keeping leads hot with thorough notes taking to allow passing leads from one caller to another or to the actual sales person themselves. It is really effective in helping with outbound and inbound sales.
- Leads management.
- Email follow up and integration.
- Auto dialing.
- It can have a visual lead management tool.
- Support can be better.
- Cost definitely can be better as compared to competitors.
- It gives a quick and tighter process.
- It gives an increase in productivity as everything is stored in the system.
- Allow for more effective follow up.
VanillaSoft has more internal functionality than ring central. It has an easy learning process for our virtual assistants and allows for immediate implementation. It allows for us to check our staffs' productivity and keep things in check. Also, it makes dialing really really easy especially if we are doing multiple seats in volume.
Do you think VanillaSoft delivers good value for the price?
Not sure
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
Yes
Did implementation of VanillaSoft go as expected?
Yes
Would you buy VanillaSoft again?
Yes