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VanillaSoft - Efficiency for our Sales Department
September 10, 2021

VanillaSoft - Efficiency for our Sales Department

Tomas Aguerrebehere | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

Within our company, the sales department uses VanillaSoft to manage our customers, screen potential prospects, track leads, prioritize, and standardize our sales process. It's currently integrated with Salesforce which lets us use the entire database we have in it. It's an easy all-in-one software that optimizes time for our sales department.
  • Sends emails automatically.
  • User friendly.
  • Allows sales department to prioritize based on data points.
  • Tracks our calls.
  • Organized.
  • Slows down occasionally.
  • Reports could be better.
  • Sometimes logs out.
  • More calls made due to efficient use of the resources (time).
  • Well organized information makes it easier not to waste time duplicating efforts.
We've evaluated Salesloft instead of VanillaSoft as they had similar features that we were looking for. We decided on VanillaSoft as we had better close references from it, but we didn't find any issue with Salesloft.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

I wasn't involved with the implementation phase

Would you buy VanillaSoft again?

Yes

VanillaSoft helps the company optimize its efforts and time. Resources are limited, and for a sales department to have everything there just to be able to make hundreds of calls a day is what the company needs. It's better suited for high volume cold calling (call centers), but for other types of businesses, it works just fine. Easy to use, the information you need is accessible for everyone.