Overall Satisfaction with Varicent
Varicent is being used by my organization as the main sales compensation system. This means that the field can access large amounts of information on a daily basis. Along with the field having a more interactive experience, the analyst have a better platform for managing compensation and drive improving sales performances.
- Varicent does a really great job at making a completely unique and custom Sales Compensation system.
- An area that Varicent has room for improvement would be in the back end of the system when dealing with tables and calculations. It is extremely frustrating and difficult to map a calculation issue when your are trying to follow the lines that make up that calculation. There should be a way to have only that calculation show when you click on it. This making it easier to map and follow.
- There is a very helpful audit tracker which keeps accountability up when there is multiple programmers in the system but still most programmers will have to learn what was done before them to then start and make progress on the task at hand. Along with that when digging deeper into a calculation you can see comments along with an audit log of previous programmers for that specific calculation. This is essential to making significant progress but if there were clearer prerequisites for the reasoning behind the changes that were made to that calculation. This would establish a clearer understanding of the reasoning for changes and would cut down the time spent backtracking to learn why the original change was made.
- The most important impact that Varicent has had is giving the user the clearest and most user friendly access to daily sales, quota and commissions. This up to date system really interacts well with the field and keeps everyone's daily and long term goals in check.
- Along with giving the field better up to date information on their specific accounts, territories or objectives it helps considerably with managing the compensation side of the business. This system makes validation and overall efficiency a reality that benefits all parties involved.