True its name - My Wingman on sales calls
April 12, 2022

True its name - My Wingman on sales calls

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wingman

I conduct customer meetings on a daily basis, and Wingman is always there on my calls. Wingman addresses an array of problems for me; for example, once I am done with the call, I have a detailed transcript of what was discussed along with the call recording. I can then share this with the customer or revisit it to recollect information. This is the most useful property of Wingman.

Pros

  • Records calls
  • Transcript of speech
  • Captures questions through AI and can prompt with battle cards during sales call

Cons

  • Sometimes the transcript is incorrect, that can be improved
  • Help in coaching new reps by sharing previous call recordings
  • Transfer of knowledge from one rep to another is easier as the other can just go through calls on Wingman
  • Managers can now be more involved in rep activities by just watching recordings rather than shadowing on customer calls

Do you think Clari Copilot delivers good value for the price?

Yes

Are you happy with Clari Copilot's feature set?

Yes

Did Clari Copilot live up to sales and marketing promises?

Yes

Did implementation of Clari Copilot go as expected?

I wasn't involved with the implementation phase

Would you buy Clari Copilot again?

Yes

ChurnZero, Freshworks CRM (formerly Freshsales), Calendly
If you are in sales or have regular customer meetings, then Wingman is imperative. It helps make your life easier by capturing minute details that you might miss while on the call. Another great thing about Wingman is that it can help you with flashing battle cards and other documents that might come in handy during the meeting.

Comments

More Reviews of Clari Copilot

  1. Home
  2. Conversation Intelligence Software
  3. Clari Copilot Reviews
  4. User Review of Clari Copilot