Item: Wireshark
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We've used Wireshark to investigate and diagnose issues with our VOIP phone system. We were able to capture network traffic in order to troubleshoot/track packet loss that was causing calls to drop. This tool was very effective in allowing us to provide the required information to the provider.

Pros and Cons

network traffic capture
header information
supports many protocols

UI/UX experience could be improved

Most Important Features

packet analyses
real time traffic information
wide range of protocols supported

Return on Investment

time saving: detailed output allowed us to diagnose where the issue was

Alternatives Considered

Digital.ai Agility (formerly VersionOne)

I've not really needed to look beyond Wireshark for my requirements.

Key Insights

Do you think Wireshark delivers good value for the price?

Yes

Are you happy with Wireshark's feature set?

Yes

Did Wireshark live up to sales and marketing promises?

Yes

Did implementation of Wireshark go as expected?

Yes

Would you buy Wireshark again?

Yes

Other Software Used

Veeam Backup & Replication, Azure Cosmos DB, Azure Container Instances

Likelihood to Recommend

I'd always recommend Wireshark to colleagues if they're looking to analyze network traffic. They're a well know, trusted market leader in this space. I'd recommend that they watch a video demo on the product to get a better understanding of how to use it most effectively but if they were to commit some time to explore the product

I haven't needed to look further than Wireshark

Overall Satisfaction with Wireshark