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A DAM good choice
July 30, 2021

A DAM good choice

Andrew Parrington | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with WoodWing Assets

WoodWing Assets has been used by our whole company for over 5 years. It allowed us to centralise all our digital files into a single repository, for all our team to access, based on their permissions. It cut down significant time searching for files, contracts, documents and media assets as they are now all accessible to everyone in our company. We also migrated to the Cloud, thus eliminating the multiple on-premise servers and storage places where we previously kept all our digital files. Sharing files is incredibly easy now, with no more 3rd part file sharing sites, as well as the ability to fully control the actual share link.
Our marketing team also know which is the latest version of a file and which images have been approved for use, by simply looking at the status.
Due to the massive power behind the searching, we no longer have to comply with very specific naming conventions on the names of our files, and we also don't have to save versions with their Version Number, thus eliminating the multiple version issues experienced by most companies.
  • Searching for files is incredible powerful and quick
  • Sharing files both internally and externally is easy
  • Automatic version control on digital files is great
  • Indexing of text on all digital files is incredible
  • Metadata fields in excess of 550 standard (out the box) with unlimited custom fields
  • More granular workflow (status changes are good, but could be better)
  • Detailed analytics on actual asset usage, is good, but could be better
  • A dashboard for reporting and analytics would be a huge bonus
  • Cut down time searching for the right version of the right file (Cut down more than 4 hours per week, per employee)
  • No more using 3rd part file sharing sites, as well as benefit of managing the actual share links.
  • Reduced multiple emails back and forth requesting approvals on digital assets for marketing and other departments
WoodWing support has been good, they do feedback quickly when reporting an issue and do keep you up to date with where they are in the process of resolving the support issue. The support team is knowledgeable and take the time to fully understand the issue. I do feel they should have an online support ability to assist with basic user issues, as opposed to having to log a ticket every time, but that would be the only reason I have not given them a 10.

Do you think WoodWing Assets delivers good value for the price?

Yes

Are you happy with WoodWing Assets's feature set?

Yes

Did WoodWing Assets live up to sales and marketing promises?

Yes

Did implementation of WoodWing Assets go as expected?

Yes

Would you buy WoodWing Assets again?

Yes

It is incredibly easy. For an idea on the onboarding or training of a basic user, this is the only system we know of that training takes literally 1 hour, and the basic user is fully up to speed. Very intuitive user experience. Easy ability to share files (simply right click). Easy ability to search for all digital files, and even content within the digital files, if you cant remember what the file name was - just this feature alone saved us hours everyday!
WoodWing Assets work exceptionally well in companies where they have a large number of digital files, that they need to manage and search. Media, advertising and marketing companies benefit significantly when using Assets to manage their digital images, video and content as the most approved as well as latest versions are automatically kept of every digital file.
Companies that have a small number of digital files, with probably less than 10 staff, probably don't need a system to manage their actual digital files, provided they are in a structured folder base, that everyone can access.