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Workfront will make your team more efficient
Updated May 17, 2021

Workfront will make your team more efficient

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

Workfront is being used across the whole organization. It helps us to keep our many projects on task, and for everyone involved in specific projects to see where they stand and the project stands as a whole. It is useful for communicating with coworkers in my department and outside my department.
  • Organization
  • Communication
  • Consolidation
  • Initially I was confused concerning work orders and projects being different things.
  • Logging tasks and progress could be clearer.
  • Workfront has helped our management and team members keep track and stay on top of the many projects we are constantly juggling.
  • It has helped communication and collaboration between team members.
Workfront is the first software of this type that I have used. I've used some other software that tracks time for projects and things of that nature, but it's not nearly on the same level as Workfront. Workfront is a much more fleshed out, and realized solution to our team needs.
Workfront is very useful with team projects with multiple people doing multiple tasks. You can, at a glance, get a good idea of where the project stands. It is also easy to communicate with team members and get on the same page about tasks. It wouldn't be as useful for personal projects.

Adobe Workfront Feature Ratings

Project Management
9.6
Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
10
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Using Workfront

Our organization is quite large and multi-faceted. We have numerous departments and various projects in each department. There are constantly new things popping up as we respond to different events that happen in the world. Workfront is a useful tool in helping all that stay organized and allowing us to be more efficient in the actual tasks of our work.
5 - I'm honestly not sure how many people we have that support workfront, but we have an IT staff that is helpful with any of our needs or questions about using the software. I've received some training that helps me understand the software and utilize it to it's fullest potential. I think the types of people needed are people with experience in that realm of IT. Just to support us if we run into any bugs or things that we're not sure about.
  • Communication between team members
  • Project status
  • Delivery
  • Replacing e-mail in lots of cases
  • Cut down on time wasted figuring out where a project stands
  • Just to continue to use it and let it help us stay on top of our projects
It's just been a very useful tool for us. It has improved our efficiency and communication as a department. It is also useful to go back and quickly find files or things that have been delivered in the past. The search tool has been very useful to me in my role.

Evaluating Workfront and Competitors

Not Sure
  • Product Features
  • Product Usability
It wasn't my decision. It was a decisions made from the top that we use this software, but it has proven to be a wise choice as it has helped our department greatly.
Like I said before, it wasn't me who made the decision.

Workfront Implementation

Just getting the software into people's hands and letting them use it is the best thing to do. Then give them some training and support for any questions that may arise.
  • Implemented in-house
Not sure - Not sure I understand.
  • None

Workfront Training

  • no training
Others in the organization received official training. In my role and for others in my department, we were then shown the ropes from those who had received training. The product itself was very easy to pick up on and learn how to navigate and use. I feel like the UI and design makes it easy to see and intuitively know how to use Workfront easily.

Workfront Support

I haven't really had many issues with Worfkfront, but I know the staff we have here is capable of solving any issues we run in to.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not Sure
Haven't had any issues!

Using Workfront

It is relatively intuitive to use. I haven't had much problem navigating and finding out the things I need. I'm able to communicate with team members easily, let them know when I've completed my part of a project. I can search for projects that I need to work on as well which is very helpful.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Communication
  • Checking off tasks
  • Search
  • Inputting specific percentages of tasks completed
Yes, but I don't use it

Workfront Reliability

Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
Workfront has been very reliable for us. I can't recall any down time or periods where I wasn't able to access the service. We use it frequently every day, and it has not let us down so far. It makes it easy for there to be a easy to find record of all communication about a particular project so anyone can hop in and get caught up on the status of any project.
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.