Our One Stop Shop
Updated February 01, 2024

Our One Stop Shop

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with XpertHR

Helps with our HR infrastructure and insights into international HR.
  • Templates provided
  • International insights
  • Best practices
  • Legal updates
  • Website could be more intuative
  • Saves hours in research
  • Saves hours in producing our own letters and templates
  • Cost effective
We use it as a trusted site for all HR updates, there is little need to look anywhere else.
Used as our trusted site, particularly for UK.

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Provides the fundamentals for any HR function and saves hours of research.

Using XpertHR

  • Templates
  • employment law
  • best practices
  • contributing more to benchmarking surveys
A useful backup to the great knowledge we have within the team

Evaluating XpertHR and Competitors

  • Cloud Solutions
  • Ease of Use
Ease of use - we want to support the team with an easy to use platform that can support the knowledge they already have and be a place to educate with new information. We want them to quickly be able to get in and find the information they need to support them, usually in those moments of pressure.

XpertHR Support

I requested access to an additional country and they came back very quickly and quickly granted me access.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None

Using XpertHR

It's great and mostly user friendly. Some of the team have skipped over great information in there as the site was not as intuitive as expected, e.g. finding particular templates.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None