Zix Best Security for you employees
February 21, 2017

Zix Best Security for you employees

Gayle Helton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zix Email Encryption (ZixEncrypt)

The whole organization uses Zix. We have multiple departments and two different businesses in our location. The law firm uses it when they submit private documents to their customers. The Escrow office uses Zix whenever they are exchanging documents between the office and the lenders involved in the closing process and also with the realtors. Title agents use it when sending policies or any form of documents that are not public record.
  • Easy to use for our employees and the receiver of our emails. With just the click feature and simple login, we are able to use Zix pretty easily.
  • Provides exceptional security to everything we send.
  • The receiver of our emails, enjoys the fact that it is simple and easy for them to create a login and open their secure email that we have sent.
  • The installation was a little confusing for some of the employees, but once installed it was easy to access.
  • I wish that we didn't have to login every single time we have to send an email through Zix. Maybe just once a week or even a remember me feature so that it is automatic would be nice.
  • It gives us peace of mind, knowing that we have the ability to send something securely.
  • Zix was used by local banks and they were highly recommended by other title companies from other states.
  • By using Zix we are compliant to the ALTA Best Practice Standards. It can give the consumer peace of mind knowing that their information is safe.
  • Ease of use.
  • Highly recommended from lenders and from others in our field of work.
  • Mostly how easy it is for us as employees and for our customers and the clients of the law firm.
  • The price was a small factor, but it was a factor also in the decision to purchase.
[It] works well for all of our loan documents that we send. When we provide HUDS or GFE documents to the lenders, realtors or customers, it provides peace of mind knowing that their personal information is being sent securely via email. The law firm feels safe knowing that their private documents can be sent to their clients without any problems.

Using Zix Email Encryption (ZixEncrypt)

Zix is very useful for us and I have highly recommended it to other companies. The rating I provided is based on everything from the use of the product to the initial installation. The only problem was the initial download. My employees were a little confused in the beginning with the steps involved in adding Zix to their email.