Zuora Insights has been a game changer for my organization. We sought a solution to collect, analyze and provide real time data about our clients activities, engagement and goals. Currently it is utilized by client facing employees. Zurora Insights has rapidly increased our ability to accurately predict churn, highlight problem areas and provided valuable data points and statistics to all levels of the organization. As an organization we have transitioned from being reactive to being proactive. Since implementation, we have increased overall dollar retention by 9%, client retention by 6% and have secured record breaking upgrades over the past 12 months.
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