Kimberly Burgess
Kimberly Burgess
Member for 2 years
1 ratings & reviews completed
Average rating:
Reputation: 40
| Title | CSA |
|---|---|
| Job Type | Advisor |
| Department | Customer Service |
| Company | carefirst BCBS |
| Industry | Insurance |
| Size | 5001-10,000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NICE CXone | 2 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- Sales Dialer
Pundit- VoIP
Pundit- Workforce Management
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| NICE CXone | Nov 8, 2021 | Read Review |