What users are saying about
3 Ratings
1 Rating
3 Ratings
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Score 9.7 out of 100
1 Rating
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Score 6 out of 100

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.4
MCA Suite
6.0
Customer data management / contact management
17hats
9.6
MCA Suite
6.0
Workflow management
17hats
9.6
MCA Suite
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
MCA Suite
Contract management
17hats
10.0
MCA Suite
Quote & order management
17hats
10.0
MCA Suite
Interaction tracking
17hats
8.0
MCA Suite

Customer Service & Support

17hats
8.0
MCA Suite
Case management
17hats
8.0
MCA Suite

Marketing Automation

17hats
8.0
MCA Suite
Lead management
17hats
8.0
MCA Suite

CRM Project Management

17hats
9.5
MCA Suite
4.0
Task management
17hats
9.0
MCA Suite
Billing and invoicing management
17hats
10.0
MCA Suite
Reporting
17hats
MCA Suite
4.0

Customization

17hats
9.6
MCA Suite
Custom fields
17hats
9.1
MCA Suite
Custom objects
17hats
10.0
MCA Suite

Security

17hats
9.5
MCA Suite
8.0
Single sign-on capability
17hats
10.0
MCA Suite
Role-based user permissions
17hats
9.0
MCA Suite
8.0

Integrations with 3rd-party Software

17hats
8.0
MCA Suite
Marketing automation
17hats
8.0
MCA Suite

Platform

17hats
8.0
MCA Suite
Mobile access
17hats
8.0
MCA Suite

CRM Reporting & Analytics

17hats
MCA Suite
1.0
Customizable reports
17hats
MCA Suite
1.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

MCA Suite

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

MCA Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

MCA Suite Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

17hats
9.6
MCA Suite
6.0

Usability

17hats
9.0
MCA Suite

Support Rating

17hats
8.0
MCA Suite

Add comparison