7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 3 feature sets: Sales Force Automation, CRM Project Management, Security
Sales Force Automation
9.5
17hats
95%

6.0
MCA Suite
60%
17hats ranks higher in 6/6 features
17hats ranks higher in 6/6 features
Customer data management / contact management
9.9
99%
2 Ratings

6.0
60%
1 Rating
Workflow management
9.9
99%
2 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating

N/A
0 Ratings
Contract management
10.0
100%
2 Ratings

N/A
0 Ratings
Quote & order management
10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support
8.0
17hats
80%

MCA Suite
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Case management
8.0
80%
1 Rating

N/A
0 Ratings
Marketing Automation
8.0
17hats
80%

MCA Suite
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Lead management
8.0
80%
1 Rating

N/A
0 Ratings
CRM Project Management
9.5
17hats
95%

4.0
MCA Suite
40%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
10.0
100%
2 Ratings

N/A
0 Ratings
Reporting
N/A
0 Ratings

4.0
40%
1 Rating
Customization
9.9
17hats
99%

MCA Suite
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Custom fields
9.9
99%
2 Ratings

N/A
0 Ratings
Custom objects
10.0
100%
1 Rating

N/A
0 Ratings
Security
9.5
17hats
95%

8.0
MCA Suite
80%
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating

N/A
0 Ratings
Role-based user permissions
9.0
90%
1 Rating

8.0
80%
1 Rating
Integrations with 3rd-party Software
8.0
17hats
80%

MCA Suite
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating

N/A
0 Ratings
Platform
8.0
17hats
80%

MCA Suite
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating

N/A
0 Ratings
CRM Reporting & Analytics
17hats
Feature Set Not Supported
N/A

1.0
MCA Suite
10%
MCA Suite ranks higher in 1/1 features
MCA Suite ranks higher in 1/1 features
Customizable reports
N/A
0 Ratings

1.0
10%
1 Rating
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

6.0
MCA Suite
60%
1 Rating
Usability
9.0
17hats
90%
1 Rating

MCA Suite
N/A
0 Ratings
Support Rating
8.0
17hats
80%
3 Ratings

MCA Suite
N/A
0 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
MCA Suite
It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.

Verified User
Employee in Finance and Accounting
Financial Services Company, 51-200 employeesPros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
MCA Suite
- They have lots of detail on the deal pages.
- It allows for multiple internal and external users.
- It has global search functionality.

Verified User
Employee in Finance and Accounting
Financial Services Company, 51-200 employeesCons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
MCA Suite
- Poor reporting.
- Filtering is clunky.
- They could improve on data visualization.
- Renewal advances that are not refinances are difficult to manage.

Verified User
Employee in Finance and Accounting
Financial Services Company, 51-200 employeesPricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—MCA Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—MCA Suite Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
MCA Suite
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
MCA Suite
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
MCA Suite
We haven't used any others.

Verified User
Employee in Finance and Accounting
Financial Services Company, 51-200 employeesReturn on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
MCA Suite
- We've been able to grow our working capital program over the years with the help of MCA Suite.
- Data management is difficult, and we struggle with reporting.
- We have granted merchants dedicated to their advances for tracking purposes.

Verified User
Employee in Finance and Accounting
Financial Services Company, 51-200 employees