What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 9 out of 100
1 Ratings
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Score 6 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
MCA Suite
6.0
Customer data management / contact management
17hats
9.0
MCA Suite
6.0
Workflow management
17hats
9.0
MCA Suite
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
MCA Suite
Contract management
17hats
10.0
MCA Suite
Quote & order management
17hats
10.0
MCA Suite
Interaction tracking
17hats
8.0
MCA Suite

Customer Service & Support

17hats
8.0
MCA Suite
Case management
17hats
8.0
MCA Suite

Marketing Automation

17hats
8.0
MCA Suite
Lead management
17hats
8.0
MCA Suite

CRM Project Management

17hats
9.5
MCA Suite
4.0
Task management
17hats
9.0
MCA Suite
Billing and invoicing management
17hats
10.0
MCA Suite
Reporting
17hats
MCA Suite
4.0

Customization

17hats
8.0
MCA Suite
Custom fields
17hats
8.0
MCA Suite

Security

17hats
9.5
MCA Suite
8.0
Single sign-on capability
17hats
10.0
MCA Suite
Role-based user permissions
17hats
9.0
MCA Suite
8.0

Integrations with 3rd-party Software

17hats
8.0
MCA Suite
Marketing automation
17hats
8.0
MCA Suite

Platform

17hats
8.0
MCA Suite
Mobile access
17hats
8.0
MCA Suite

CRM Reporting & Analytics

17hats
MCA Suite
1.0
Customizable reports
17hats
MCA Suite
1.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

MCA Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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