1CRM vs. RedHorse CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1CRM
Score 7.0 out of 10
N/A
1CRM is an integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries. It is available in both open source and commercial editions.
$15
per month
RedHorse CRM
Score 8.0 out of 10
Small Businesses (1-50 employees)
RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.
$9
Per Seat per Month
Pricing
1CRMRedHorse CRM
Editions & Modules
Startup
$15
per month
Startup+
$23
per month
Professional
$33
per month
Enterprise
$39
per month
Free
Free trial
RedHorse CRM Core Edition
$9
Per Seat per Month
RedHorse Mobile
$10
Per Seat per Month
RedHorse CRM Essential Edition
$29
Per Seat per Month
RedHorse CRM Complete Edition
$44
Per Seat per Month
Offerings
Pricing Offerings
1CRMRedHorse CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$895 per 5 users
Additional DetailsTry 1CRM free for 30 days, no credit card requiredEach edition is available as a perpetual license.
More Pricing Information
Community Pulse
1CRMRedHorse CRM
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Top Pros
Top Cons
Features
1CRMRedHorse CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
1CRM
9.8
5 Ratings
24% above category average
RedHorse CRM
9.1
1 Ratings
17% above category average
Customer data management / contact management9.95 Ratings9.11 Ratings
Workflow management9.85 Ratings9.11 Ratings
Territory management9.75 Ratings9.11 Ratings
Opportunity management9.95 Ratings9.11 Ratings
Integration with email client (e.g., Outlook or Gmail)9.45 Ratings9.11 Ratings
Contract management9.65 Ratings9.11 Ratings
Quote & order management9.95 Ratings9.11 Ratings
Interaction tracking9.95 Ratings9.11 Ratings
Channel / partner relationship management9.75 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
1CRM
9.7
5 Ratings
26% above category average
RedHorse CRM
8.2
1 Ratings
9% above category average
Case management9.85 Ratings9.11 Ratings
Call center management10.05 Ratings6.41 Ratings
Help desk management9.14 Ratings9.11 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
1CRM
8.1
5 Ratings
7% above category average
RedHorse CRM
8.6
1 Ratings
13% above category average
Lead management8.15 Ratings8.21 Ratings
Email marketing8.05 Ratings9.11 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
1CRM
8.6
5 Ratings
13% above category average
RedHorse CRM
9.1
1 Ratings
18% above category average
Task management9.05 Ratings9.11 Ratings
Billing and invoicing management8.35 Ratings9.11 Ratings
Reporting8.55 Ratings9.11 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
1CRM
8.4
5 Ratings
10% above category average
RedHorse CRM
7.3
1 Ratings
4% below category average
Forecasting8.35 Ratings8.21 Ratings
Pipeline visualization8.55 Ratings4.51 Ratings
Customizable reports8.45 Ratings9.11 Ratings
Customization
Comparison of Customization features of Product A and Product B
1CRM
8.5
5 Ratings
11% above category average
RedHorse CRM
8.6
1 Ratings
13% above category average
Custom fields8.45 Ratings9.11 Ratings
Custom objects9.14 Ratings9.11 Ratings
Scripting environment8.24 Ratings9.11 Ratings
API for custom integration8.34 Ratings7.31 Ratings
Security
Comparison of Security features of Product A and Product B
1CRM
8.5
5 Ratings
2% above category average
RedHorse CRM
9.1
1 Ratings
9% above category average
Single sign-on capability8.45 Ratings00 Ratings
Role-based user permissions8.55 Ratings9.11 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
1CRM
8.4
4 Ratings
14% above category average
RedHorse CRM
6.4
1 Ratings
13% below category average
Social data8.44 Ratings6.41 Ratings
Social engagement8.54 Ratings6.41 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
1CRM
7.8
4 Ratings
9% above category average
RedHorse CRM
6.8
1 Ratings
5% below category average
Marketing automation8.04 Ratings9.11 Ratings
Compensation management7.64 Ratings4.51 Ratings
Platform
Comparison of Platform features of Product A and Product B
1CRM
7.2
4 Ratings
4% below category average
RedHorse CRM
7.3
1 Ratings
3% below category average
Mobile access7.24 Ratings7.31 Ratings
Best Alternatives
1CRMRedHorse CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1CRMRedHorse CRM
Likelihood to Recommend
9.9
(5 ratings)
9.1
(1 ratings)
Usability
9.9
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(4 ratings)
-
(0 ratings)
User Testimonials
1CRMRedHorse CRM
Likelihood to Recommend
Converge Technology Solutions
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
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RedHorse Systems
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
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Pros
Converge Technology Solutions
  • Sales management.
  • Marketing management.
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RedHorse Systems
  • Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
  • Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
  • Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
  • Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
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Cons
Converge Technology Solutions
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
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RedHorse Systems
  • Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
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Usability
Converge Technology Solutions
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
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RedHorse Systems
No answers on this topic
Support Rating
Converge Technology Solutions
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
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RedHorse Systems
No answers on this topic
Alternatives Considered
Converge Technology Solutions
While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
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RedHorse Systems
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize. RedHorse provides the best of both along with the ease of use and non-complex customization.
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Return on Investment
Converge Technology Solutions
  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
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RedHorse Systems
  • RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
  • Information is always available and the system is quick so our team and our clients appreciate the application.
  • Quoting a client is a breeze and the system is flexible.
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ScreenShots

RedHorse CRM Screenshots

Screenshot of RedHorse can manage your calendar for you, including scheduling for multiple users and multiple contacts.Screenshot of View, add, edit, call, email, map. Manage all of your accounts and contacts. Search your contact list or use Favorites.