What users are saying about
1CRM vs RedHorse CRM
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 40 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
1CRM
It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
RedHorse CRM
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Feature Rating Comparison
Sales Force Automation
1CRM
8.9
RedHorse CRM
9.1
Customer data management / contact management
1CRM
9.0
RedHorse CRM
9.1
Workflow management
1CRM
9.0
RedHorse CRM
9.1
Territory management
1CRM
9.0
RedHorse CRM
9.1
Opportunity management
1CRM
9.5
RedHorse CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
RedHorse CRM
9.1
Contract management
1CRM
8.0
RedHorse CRM
9.1
Quote & order management
1CRM
9.5
RedHorse CRM
9.1
Interaction tracking
1CRM
9.0
RedHorse CRM
9.1
Channel / partner relationship management
1CRM
9.0
RedHorse CRM
—
Customer Service & Support
1CRM
9.5
RedHorse CRM
8.2
Case management
1CRM
10.0
RedHorse CRM
9.1
Call center management
1CRM
9.5
RedHorse CRM
6.4
Help desk management
1CRM
9.0
RedHorse CRM
9.1
Marketing Automation
1CRM
10.0
RedHorse CRM
8.6
Lead management
1CRM
10.0
RedHorse CRM
8.2
Email marketing
1CRM
10.0
RedHorse CRM
9.1
CRM Project Management
1CRM
9.5
RedHorse CRM
9.1
Task management
1CRM
9.0
RedHorse CRM
9.1
Billing and invoicing management
1CRM
9.5
RedHorse CRM
9.1
Reporting
1CRM
10.0
RedHorse CRM
9.1
CRM Reporting & Analytics
1CRM
9.5
RedHorse CRM
7.3
Forecasting
1CRM
9.0
RedHorse CRM
8.2
Pipeline visualization
1CRM
9.5
RedHorse CRM
4.5
Customizable reports
1CRM
10.0
RedHorse CRM
9.1
Customization
1CRM
8.6
RedHorse CRM
8.6
Custom fields
1CRM
8.5
RedHorse CRM
9.1
Custom objects
1CRM
8.0
RedHorse CRM
9.1
Scripting environment
1CRM
9.0
RedHorse CRM
9.1
API for custom integration
1CRM
9.0
RedHorse CRM
7.3
Security
1CRM
9.3
RedHorse CRM
9.1
Single sign-on capability
1CRM
9.0
RedHorse CRM
—
Role-based user permissions
1CRM
9.5
RedHorse CRM
9.1
Social CRM
1CRM
7.5
RedHorse CRM
6.4
Social data
1CRM
7.0
RedHorse CRM
6.4
Social engagement
1CRM
8.0
RedHorse CRM
6.4
Integrations with 3rd-party Software
1CRM
9.5
RedHorse CRM
6.8
Marketing automation
1CRM
9.0
RedHorse CRM
9.1
Compensation management
1CRM
10.0
RedHorse CRM
4.5
Platform
1CRM
9.0
RedHorse CRM
7.3
Mobile access
1CRM
9.0
RedHorse CRM
7.3
Pros
1CRM
- Easy to navigate
- Easy to store and update customer information
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
RedHorse CRM
- Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
- Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
- Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
- Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Cons
1CRM
- Some random logouts but way less compared to others.
- Becomes a little cluttered as it has all products, services and order management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
RedHorse CRM
- Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Usability
1CRM
1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
RedHorse CRM
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
RedHorse CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
RedHorse CRM
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
RedHorse CRM
- RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
- Information is always available and the system is quick so our team and our clients appreciate the application.
- Quoting a client is a breeze and the system is flexible.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Screenshots
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—1CRM Editions & Modules
—
Additional Pricing Details
—RedHorse CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895*
* per 5 users
RedHorse CRM Editions & Modules
Edition
RedHorse CRM Complete Edition | $441 |
---|---|
RedHorse CRM Essential Edition | $291 |
RedHorse CRM Core Edition | $91 |
RedHorse Mobile | $101 |
- Per Seat per Month