What users are saying about
1CRM vs RedHorse CRM
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform
- RedHorse CRM ranks higher in 2 feature sets: Marketing Automation, CRM Project Management
Sales Force Automation

9.3
1CRM
93%

9.1
RedHorse CRM
91%
1CRM ranks higher in 7/9 features
1CRM ranks higher in 7/9 features
Customer data management / contact management

9.6
96%
5 Ratings

9.1
91%
1 Rating
Workflow management

9.6
96%
5 Ratings

9.1
91%
1 Rating
Territory management

9.3
93%
5 Ratings

9.1
91%
1 Rating
Opportunity management

9.6
96%
5 Ratings

9.1
91%
1 Rating
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

9.1
91%
1 Rating
Contract management

8.8
88%
5 Ratings

9.1
91%
1 Rating
Quote & order management

9.6
96%
5 Ratings

9.1
91%
1 Rating
Interaction tracking

9.6
96%
5 Ratings

9.1
91%
1 Rating
Channel / partner relationship management

9.1
91%
5 Ratings

N/A
0 Ratings
Customer Service & Support

9.6
1CRM
96%

8.2
RedHorse CRM
82%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

9.1
91%
1 Rating
Call center management

10.0
100%
5 Ratings

6.4
64%
1 Rating
Help desk management

9.3
93%
4 Ratings

9.1
91%
1 Rating
Marketing Automation

8.5
1CRM
85%

8.6
RedHorse CRM
86%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Lead management

8.6
86%
5 Ratings

8.2
82%
1 Rating
Email marketing

8.3
83%
5 Ratings

9.1
91%
1 Rating
CRM Project Management

9.0
1CRM
90%

9.1
RedHorse CRM
91%
RedHorse CRM ranks higher in 2/3 features
RedHorse CRM ranks higher in 2/3 features
Task management

9.0
90%
5 Ratings

9.1
91%
1 Rating
Billing and invoicing management

8.7
87%
5 Ratings

9.1
91%
1 Rating
Reporting

9.4
94%
5 Ratings

9.1
91%
1 Rating
CRM Reporting & Analytics

9.1
1CRM
91%

7.3
RedHorse CRM
73%
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings

8.2
82%
1 Rating
Pipeline visualization

9.4
94%
5 Ratings

4.5
45%
1 Rating
Customizable reports

9.1
91%
5 Ratings

9.1
91%
1 Rating
Customization

8.9
1CRM
89%

8.6
RedHorse CRM
86%
1CRM ranks higher in 2/4 features
1CRM ranks higher in 2/4 features
Custom fields

9.0
90%
5 Ratings

9.1
91%
1 Rating
Custom objects

9.3
93%
4 Ratings

9.1
91%
1 Rating
Scripting environment

8.6
86%
4 Ratings

9.1
91%
1 Rating
API for custom integration

8.7
87%
4 Ratings

7.3
73%
1 Rating
Security

9.3
1CRM
93%

9.1
RedHorse CRM
91%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

N/A
0 Ratings
Role-based user permissions

9.4
94%
5 Ratings

9.1
91%
1 Rating
Social CRM

9.1
1CRM
91%

6.4
RedHorse CRM
64%
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

6.4
64%
1 Rating
Social engagement

9.2
92%
4 Ratings

6.4
64%
1 Rating
Integrations with 3rd-party Software

8.4
1CRM
84%

6.8
RedHorse CRM
68%
1CRM ranks higher in 1/2 features
1CRM ranks higher in 1/2 features
Marketing automation

8.3
83%
4 Ratings

9.1
91%
1 Rating
Compensation management

8.6
86%
4 Ratings

4.5
45%
1 Rating
Platform

7.7
1CRM
77%

7.3
RedHorse CRM
73%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

7.3
73%
1 Rating
Attribute Ratings
- 1CRM is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

9.1
RedHorse CRM
91%
1 Rating
Usability

9.6
1CRM
96%
4 Ratings

RedHorse CRM
N/A
0 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

RedHorse CRM
N/A
0 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesRedHorse CRM
RedHorse CRM is not well suited for organizations that need full web access. It is not currently a SaaS application but can be used with Amazon and similar hosted servers.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
RedHorse CRM
- Customer information management - retain complete information about the client, their company, social media conversations, product ownership and so on.
- Sales process drive and automation - integrates with Constant Contact to provide marketing support for your sales team.
- Customer support (Ticketing) - complete time and technology management. Know how many issues are arising and the response time to solutions. Create knowledge base as issues are resolved.
- Integration to QuickBooks - Connects directly to QuickBooks in a manner that is solid and easy to use while maintaining security. Your sales and support team sees just what they need to see.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
RedHorse CRM
- Really RedHorse is so full featured that it has few areas that need improvement. One feature that is not present but will be addressed in the future is true SaaS implementations.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—RedHorse CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$895
Starting Price
$9 Per Seat per Month
RedHorse CRM Editions & Modules
Edition
RedHorse CRM Complete Edition | $441 |
---|---|
RedHorse CRM Essential Edition | $291 |
RedHorse CRM Core Edition | $91 |
RedHorse Mobile | $101 |
- Per Seat per Month
Additional Pricing Details
Each edition is available as a perpetual license.Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
RedHorse CRM
No score
No answers yet
No answers on this topic
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
RedHorse CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesRedHorse CRM
As a CRM systems provider for 25+ years we have worked with a number of CRM products but so far none have the complete feature set like RedHorse. Salesforce.com gets very expensive for clients very quickly even though it is a good product. MS Dynamics CRM is a reasonable system but is very complex and expensive to maintain and/or customize.RedHorse provides the best of both along with the ease of use and non-complex customization.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
RedHorse CRM
- RedHorse allows our team to focus on producing results for clients in a prompt and accurate manner.
- Information is always available and the system is quick so our team and our clients appreciate the application.
- Quoting a client is a breeze and the system is flexible.
President / CTO
TeamAutomationInformation Technology and Services, 1-10 employees