56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
Sales Force Automation

9.3
1CRM
93%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 9/9 features
1CRM ranks higher in 9/9 features
Customer data management / contact management

9.6
96%
5 Ratings

N/A
0 Ratings
Workflow management

9.6
96%
5 Ratings

N/A
0 Ratings
Territory management

9.3
93%
5 Ratings

N/A
0 Ratings
Opportunity management

9.6
96%
5 Ratings

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

N/A
0 Ratings
Contract management

8.8
88%
5 Ratings

N/A
0 Ratings
Quote & order management

9.6
96%
5 Ratings

N/A
0 Ratings
Interaction tracking

9.6
96%
5 Ratings

N/A
0 Ratings
Channel / partner relationship management

9.1
91%
5 Ratings

N/A
0 Ratings
Customer Service & Support

9.6
1CRM
96%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

N/A
0 Ratings
Call center management

10.0
100%
5 Ratings

N/A
0 Ratings
Help desk management

9.3
93%
4 Ratings

N/A
0 Ratings
Marketing Automation

8.5
1CRM
85%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings

N/A
0 Ratings
Email marketing

8.3
83%
5 Ratings

N/A
0 Ratings
CRM Project Management

9.0
1CRM
90%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Task management

9.0
90%
5 Ratings

N/A
0 Ratings
Billing and invoicing management

8.7
87%
5 Ratings

N/A
0 Ratings
Reporting

9.4
94%
5 Ratings

N/A
0 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features
1CRM ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings

N/A
0 Ratings
Pipeline visualization

9.4
94%
5 Ratings

N/A
0 Ratings
Customizable reports

9.1
91%
5 Ratings

N/A
0 Ratings
Customization

8.9
1CRM
89%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 4/4 features
1CRM ranks higher in 4/4 features
Custom fields

9.0
90%
5 Ratings

N/A
0 Ratings
Custom objects

9.3
93%
4 Ratings

N/A
0 Ratings
Scripting environment

8.6
86%
4 Ratings

N/A
0 Ratings
API for custom integration

8.7
87%
4 Ratings

N/A
0 Ratings
Security

9.3
1CRM
93%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

N/A
0 Ratings
Role-based user permissions

9.4
94%
5 Ratings

N/A
0 Ratings
Social CRM

9.1
1CRM
91%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

N/A
0 Ratings
Social engagement

9.2
92%
4 Ratings

N/A
0 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings

N/A
0 Ratings
Compensation management

8.6
86%
4 Ratings

N/A
0 Ratings
Platform

7.7
1CRM
77%

Sellsy
Feature Set Not Supported
N/A
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

N/A
0 Ratings
Attribute Ratings
- 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

7.0
Sellsy
70%
4 Ratings
Likelihood to Renew

1CRM
N/A
0 Ratings

9.0
Sellsy
90%
1 Rating
Usability

9.6
1CRM
96%
4 Ratings

7.2
Sellsy
72%
3 Ratings
Availability

1CRM
N/A
0 Ratings

9.0
Sellsy
90%
2 Ratings
Performance

1CRM
N/A
0 Ratings

6.0
Sellsy
60%
2 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

6.0
Sellsy
60%
2 Ratings
Implementation Rating

1CRM
N/A
0 Ratings

7.0
Sellsy
70%
2 Ratings
Product Scalability

1CRM
N/A
0 Ratings

10.0
Sellsy
100%
1 Rating
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSellsy
We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.
If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).
I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.
We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.
In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).
I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.
We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.
In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Pros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sellsy
- Appealing Design
- Easy to prepare invoices and send them
- Good tracking system
- Friendly support staff
President & Managing Director
Thurgovia (UK) Ltd & Thurgovia (France) SAFinancial Services, 1-10 employees
Cons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Sellsy
- Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
- I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
East Coast Regional Manager
EventTone WirelessBusiness Supplies and Equipment, 1-10 employees
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—Sellsy
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$30.9 per month
Sellsy Editions & Modules
Edition
Sellsy | $44.901 |
---|---|
Staff member access | $10.002 |
CRM pipelines license | $10.002 |
Purchases and margins; Expenses; Subscriptions management; Helpdesk management | $15.003 |
Project management; Marketing; Inventory management | $20.003 |
- Administrator access
- Per User per Month
- Per Month [Unlimited Users]
Additional Pricing Details
Sellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.Likelihood to Renew
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 9.0
Based on 1 answer
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Sellsy
Sellsy 7.2
Based on 3 answers
There is room for improvement.
President & Managing Director
Thurgovia (UK) Ltd & Thurgovia (France) SAFinancial Services, 1-10 employees
Reliability and Availability
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 9.0
Based on 2 answers
We have not yet experienced any down time with sellsy.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Performance
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 6.0
Based on 2 answers
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Support Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Sellsy
Sellsy 6.0
Based on 2 answers
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Implementation Rating
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 7.0
Based on 2 answers
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Alternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesSellsy
For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Customer Engagement Officer
Yuzu.coMarketing and Advertising, 11-50 employees
Scalability
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 10.0
Based on 1 answer
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sellsy
- It helped us look and operate professionally even though we had started out of our homes. That's huge.
East Coast Regional Manager
EventTone WirelessBusiness Supplies and Equipment, 1-10 employees