40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 40 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 6 reviews and ratings
Likelihood to Recommend
1CRM
It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sellsy
We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.
If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).
I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.
We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.
In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).
I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.
We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.
In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Feature Rating Comparison
Sales Force Automation
1CRM
8.9
Sellsy
—
Customer data management / contact management
1CRM
9.0
Sellsy
—
Workflow management
1CRM
9.0
Sellsy
—
Territory management
1CRM
9.0
Sellsy
—
Opportunity management
1CRM
9.5
Sellsy
—
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Sellsy
—
Contract management
1CRM
8.0
Sellsy
—
Quote & order management
1CRM
9.5
Sellsy
—
Interaction tracking
1CRM
9.0
Sellsy
—
Channel / partner relationship management
1CRM
9.0
Sellsy
—
Customer Service & Support
1CRM
9.5
Sellsy
—
Case management
1CRM
10.0
Sellsy
—
Call center management
1CRM
9.5
Sellsy
—
Help desk management
1CRM
9.0
Sellsy
—
Marketing Automation
1CRM
10.0
Sellsy
—
Lead management
1CRM
10.0
Sellsy
—
Email marketing
1CRM
10.0
Sellsy
—
CRM Project Management
1CRM
9.5
Sellsy
—
Task management
1CRM
9.0
Sellsy
—
Billing and invoicing management
1CRM
9.5
Sellsy
—
Reporting
1CRM
10.0
Sellsy
—
CRM Reporting & Analytics
1CRM
9.5
Sellsy
—
Forecasting
1CRM
9.0
Sellsy
—
Pipeline visualization
1CRM
9.5
Sellsy
—
Customizable reports
1CRM
10.0
Sellsy
—
Customization
1CRM
8.6
Sellsy
—
Custom fields
1CRM
8.5
Sellsy
—
Custom objects
1CRM
8.0
Sellsy
—
Scripting environment
1CRM
9.0
Sellsy
—
API for custom integration
1CRM
9.0
Sellsy
—
Security
1CRM
9.3
Sellsy
—
Single sign-on capability
1CRM
9.0
Sellsy
—
Role-based user permissions
1CRM
9.5
Sellsy
—
Social CRM
1CRM
7.5
Sellsy
—
Social data
1CRM
7.0
Sellsy
—
Social engagement
1CRM
8.0
Sellsy
—
Integrations with 3rd-party Software
1CRM
9.5
Sellsy
—
Marketing automation
1CRM
9.0
Sellsy
—
Compensation management
1CRM
10.0
Sellsy
—
Platform
1CRM
9.0
Sellsy
—
Mobile access
1CRM
9.0
Sellsy
—
Pros
1CRM
- Easy to navigate
- Easy to store and update customer information
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Sellsy
- Appealing Design
- Easy to prepare invoices and send them
- Good tracking system
- Friendly support staff
President & Managing Director
Thurgovia (UK) Ltd & Thurgovia (France) SAFinancial Services, 1-10 employees
Cons
1CRM
- Some random logouts but way less compared to others.
- Becomes a little cluttered as it has all products, services and order management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sellsy
- Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
- I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
East Coast Regional Manager
EventTone WirelessBusiness Supplies and Equipment, 1-10 employees
Likelihood to Renew
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 9.0
Based on 1 answer
Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Usability
1CRM
1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Sellsy
Sellsy 7.2
Based on 3 answers
There is room for improvement.
President & Managing Director
Thurgovia (UK) Ltd & Thurgovia (France) SAFinancial Services, 1-10 employees
Reliability and Availability
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 9.0
Based on 1 answer
We have not yet experienced any down time with sellsy.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Performance
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 6.0
Based on 1 answer
Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Support Rating
1CRM
1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Sellsy
Sellsy 6.0
Based on 1 answer
Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Implementation Rating
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 7.0
Based on 1 answer
If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Alternatives Considered
1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sellsy
For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
Customer Engagement Officer
Yuzu.coMarketing and Advertising, 11-50 employees
Scalability
1CRM
No score
No answers yet
No answers on this topic
Sellsy
Sellsy 10.0
Based on 1 answer
The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
CTO
Varis EnergyInformation Technology and Services, 1-10 employees
Return on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Sellsy
- It helped us look and operate professionally even though we had started out of our homes. That's huge.
East Coast Regional Manager
EventTone WirelessBusiness Supplies and Equipment, 1-10 employees
Screenshots
1CRM
—Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—1CRM Editions & Modules
—
Additional Pricing Details
—Sellsy
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Sellsy Editions & Modules
Edition
Sellsy | $44.901 |
---|---|
Staff member access | $10.002 |
CRM pipelines license | $10.002 |
Purchases and margins; Expenses; Subscriptions management; Helpdesk management | $15.003 |
Project management; Marketing; Inventory management | $20.003 |
- Administrator access
- Per User per Month
- Per Month [Unlimited Users]