What users are saying about
56 Ratings
6 Ratings
56 Ratings
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Score 8.3 out of 100
6 Ratings
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Score 8 out of 100

Feature Set Ratings

    Sales Force Automation

    9.3

    1CRM

    93%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 9/9 features

    Customer data management / contact management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Workflow management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Territory management

    9.3
    93%
    5 Ratings
    N/A
    0 Ratings

    Opportunity management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Contract management

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Quote & order management

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Interaction tracking

    9.6
    96%
    5 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    9.6

    1CRM

    96%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Case management

    9.5
    95%
    5 Ratings
    N/A
    0 Ratings

    Call center management

    10.0
    100%
    5 Ratings
    N/A
    0 Ratings

    Help desk management

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.5

    1CRM

    85%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Lead management

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Email marketing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    CRM Project Management

    9.0

    1CRM

    90%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Task management

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    8.7
    87%
    5 Ratings
    N/A
    0 Ratings

    Reporting

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.1

    1CRM

    91%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 3/3 features

    Forecasting

    8.9
    89%
    5 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Customizable reports

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Customization

    8.9

    1CRM

    89%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Custom objects

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Scripting environment

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.7
    87%
    4 Ratings
    N/A
    0 Ratings

    Security

    9.3

    1CRM

    93%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Single sign-on capability

    9.1
    91%
    5 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    9.4
    94%
    5 Ratings
    N/A
    0 Ratings

    Social CRM

    9.1

    1CRM

    91%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Social data

    8.9
    89%
    4 Ratings
    N/A
    0 Ratings

    Social engagement

    9.2
    92%
    4 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.4

    1CRM

    84%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 2/2 features

    Marketing automation

    8.3
    83%
    4 Ratings
    N/A
    0 Ratings

    Compensation management

    8.6
    86%
    4 Ratings
    N/A
    0 Ratings

    Platform

    7.7

    1CRM

    77%

    Sellsy

    Feature Set Not Supported
    N/A
    1CRM ranks higher in 1/1 features

    Mobile access

    7.7
    77%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.6

    1CRM

    96%
    5 Ratings
    7.0

    Sellsy

    70%
    4 Ratings

    Likelihood to Renew

    1CRM

    N/A
    0 Ratings
    9.0

    Sellsy

    90%
    1 Rating

    Usability

    9.6

    1CRM

    96%
    4 Ratings
    7.2

    Sellsy

    72%
    3 Ratings

    Availability

    1CRM

    N/A
    0 Ratings
    9.0

    Sellsy

    90%
    2 Ratings

    Performance

    1CRM

    N/A
    0 Ratings
    6.0

    Sellsy

    60%
    2 Ratings

    Support Rating

    9.7

    1CRM

    97%
    4 Ratings
    6.0

    Sellsy

    60%
    2 Ratings

    Implementation Rating

    1CRM

    N/A
    0 Ratings
    7.0

    Sellsy

    70%
    2 Ratings

    Product Scalability

    1CRM

    N/A
    0 Ratings
    10.0

    Sellsy

    100%
    1 Rating

    Likelihood to Recommend

    1CRM

    While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
    Anonymous | TrustRadius Reviewer

    Sellsy

    We like sellsy. Its not perfect and as other users have pointed out, there is and always will be, room for improvement.

    If you require deep integration with Google apps and Microsoft Office 365, then Sellsy may not be for you. Sellsy just about manages to work with google in so far that it can sync contacts, calendar, sales docs and incoming email with google. There is currently no way to make sent email appear in the sent items section of sellsy unless you compose the email within the sellsy app. The O365 integration is not nearly as powerful as sellsy does not sync sellsy contacts or calendar with microsoft (in its current form).

    I believe that one of the primary functions of any business management app should be the capability to centrally manage all of a company's business clients, contacts etc. and sync this data to all employee accounts with the 2 biggest players for business email (Microsoft and Google) as a minimum. This data should never be an island stored only on 1 application. The Discovery that sellsy does not currently sync contacts and calendars with O365 was a disappointment. If Sellsy started supporting exchange sync for Microsoft Office 365 we would immediately dump google and switch over. In fact Sellsy is the only reason we continue to use Gapps as we need our contacts and calendars synced to our mobile devices.

    We have built up a list of small little things that do not work as expected since we started using sellsy and continually pass them on to the development team. Many are small trivial things from an engineering perspective but are still annoying nonetheless, especially to users who wish to get the job done. Employees are easily frustrated if they have to fight with software to do certain tasks. Annoyances in the user experience (no matter how small) can lead to lost productivity which in turn costs money in the business world. However based on our experience with Sellsy support we believe that they do listen carefully to their customers concerns and are on the path to deliver a quality experience to their customers through the process of frequent updates to the software. You can easily establish how good a SAAS provider is by measuring their ability to fix problems soon after they are initially reported.

    In simple terms Sellsy is an incredibly feature rich application and is way ahead of the competition. It represents good value for money and is backed up by free support.
    David Hogan | TrustRadius Reviewer

    Pros

    1CRM

    • Sales management.
    • Marketing management.
    Prashant Choudhary | TrustRadius Reviewer

    Sellsy

    • Appealing Design
    • Easy to prepare invoices and send them
    • Good tracking system
    • Friendly support staff
    Pascal Guignard | TrustRadius Reviewer

    Cons

    1CRM

    • It should also have voice commands.
    • UX needs to be more interactive.
    • Rest is great.
    Puneet Madan | TrustRadius Reviewer

    Sellsy

    • Training. The only real issue I have with Sellsy is that its got so many features its hard to understand them all. I looked for training videos and they are all in French. Thats a big problem for a guy who grew up in NJ.
    • I would embed training videos directly into the software. This way as you add services, you get a full tutorial immediately.
    James DeRosa | TrustRadius Reviewer

    Pricing Details

    1CRM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    1CRM Editions & Modules

    Additional Pricing Details

    Sellsy

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $30.9 per month

    Sellsy Editions & Modules

    Edition
    Sellsy$44.901
    Staff member access$10.002
    CRM pipelines license$10.002
    Purchases and margins; Expenses; Subscriptions management; Helpdesk management$15.003
    Project management; Marketing; Inventory management$20.003
    1. Administrator access
    2. Per User per Month
    3. Per Month [Unlimited Users]
    Additional Pricing Details
    Sellsy subscription: prices that fit your needs - Choose the features you need. Pay only for what you need.

    Likelihood to Renew

    1CRM

    No score
    No answers yet
    No answers on this topic

    Sellsy

    Sellsy 9.0
    Based on 1 answer
    Sellsy ticks the most boxes for us. While it could still do a lot of things better there is no other single app that offers the same spectrum of features at a comparable price for SMEs.
    David Hogan | TrustRadius Reviewer

    Usability

    1CRM

    1CRM 9.6
    Based on 4 answers
    1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
    Garry Rumrill | TrustRadius Reviewer

    Sellsy

    Sellsy 7.2
    Based on 3 answers
    There is room for improvement.
    Pascal Guignard | TrustRadius Reviewer

    Reliability and Availability

    1CRM

    No score
    No answers yet
    No answers on this topic

    Sellsy

    Sellsy 9.0
    Based on 2 answers
    We have not yet experienced any down time with sellsy.
    David Hogan | TrustRadius Reviewer

    Performance

    1CRM

    No score
    No answers yet
    No answers on this topic

    Sellsy

    Sellsy 6.0
    Based on 2 answers
    Sellsy is slow to load pages for us. Sometimes waiting a few seconds. This could be due to our geographical location.
    David Hogan | TrustRadius Reviewer

    Support Rating

    1CRM

    1CRM 9.7
    Based on 4 answers
    I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
    Rey Oneal Garcia | TrustRadius Reviewer

    Sellsy

    Sellsy 6.0
    Based on 2 answers
    Based on our experience. We have submitted a large amount of tickets and they have proven the Sellsy development team have the ability to respond fast and implement changes reasonably quickly. (Updated July 2015)
    It took sellsy a number of weeks to solve an issue with the billable hours section of their application. This delayed us from being able to invoice our client for completed works. Lots of small things like email tracking timestamps have never been fixed even though we highlighted this issue months ago. Though small it is growing more and more frustrating to be reminded every time we try to see what time a client read or opened an email from us.
    David Hogan | TrustRadius Reviewer

    Implementation Rating

    1CRM

    No score
    No answers yet
    No answers on this topic

    Sellsy

    Sellsy 7.0
    Based on 2 answers
    If you are importing data from a CSV, Sellsy recommends you use OpenOffice. OpenOffice is an absolute disaster on Windows 8 and crashes every few mins. While no fault of Sellsy they should not recommend software which makes an already challenging task even more difficult. A small gripe in hindsight but during the process was deeply frustrating. For any users looking to format your CSV Google, try importing CSV data into Excel and your life will be much more easy.
    David Hogan | TrustRadius Reviewer

    Alternatives Considered

    1CRM

    While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
    Anonymous | TrustRadius Reviewer

    Sellsy

    For me it is close to what Salesforce did. I do not use all the options they both offer so I mostly judge on the customer / contact tool.
    Laurence Vaurie | TrustRadius Reviewer

    Scalability

    1CRM

    No score
    No answers yet
    No answers on this topic

    Sellsy

    Sellsy 10.0
    Based on 1 answer
    The license model once you understand it is very flexible allowing you to select from the modules within sellsy. This gives small companies control of the cost facilitating them with the option to only pay for the features they use.
    David Hogan | TrustRadius Reviewer

    Return on Investment

    1CRM

    • It has overall increased sales productivity.
    • Has reduced lead time for customer and made the deliveries faster and more efficient.
    Prashant Choudhary | TrustRadius Reviewer

    Sellsy

    • It helped us look and operate professionally even though we had started out of our homes. That's huge.
    James DeRosa | TrustRadius Reviewer

    Screenshots

    Add comparison