[24]7 Answers vs. ConnectWise PSA
[24]7 Answers vs. ConnectWise PSA
Product | Rating | Most Used By | Product Summary | Starting Price |
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[24]7 Answers | N/A | [24]7 Answers™ uses advanced algorithms to organize frequently asked questions, policies, product information, and more into an interactive customer experience. Help Center and search functions can utilize text-like messaging that improves customer satisfaction (CSAT) and enables customers to speak with an expert if needed. | N/A | |
ConnectWise PSA | Small Businesses (1-50 employees) | ConnectWise PSA (formerly Manage) is a business management platform for companies that sell, service, and support technology. The platform is cloud-based and integrates automation, help desk and customer service, sales, marketing, project management, and business analytics. It is the hub of the ConnectWise suite. | $35 Per Tech Per Month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
[24]7 Answers | ConnectWise PSA | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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[24]7 Answers | ConnectWise PSA | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
[24]7 Answers | ConnectWise PSA | |
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Likelihood to Recommend | - (0 ratings) | 2.4 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (25 ratings) |
Usability | - (0 ratings) | 7.4 (25 ratings) |
Availability | - (0 ratings) | 8.0 (4 ratings) |
Performance | - (0 ratings) | 1.0 (7 ratings) |
Support Rating | - (0 ratings) | 4.5 (20 ratings) |
Online Training | - (0 ratings) | 5.0 (8 ratings) |
Implementation Rating | - (0 ratings) | 1.0 (5 ratings) |
Configurability | - (0 ratings) | 1.0 (1 ratings) |
Ease of integration | - (0 ratings) | 1.0 (2 ratings) |
Product Scalability | - (0 ratings) | 1.0 (7 ratings) |
Vendor post-sale | - (0 ratings) | 1.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (1 ratings) |
[24]7 Answers | ConnectWise PSA | |
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Likelihood to Recommend | [24]7.ai No answers on this topic | ConnectWise |
Pros | [24]7.ai No answers on this topic | ConnectWise |
Cons | [24]7.ai No answers on this topic | ConnectWise |
Likelihood to Renew | [24]7.ai No answers on this topic | ConnectWise |
Usability | [24]7.ai No answers on this topic | ConnectWise |
Reliability and Availability | [24]7.ai No answers on this topic | ConnectWise |
Performance | [24]7.ai No answers on this topic | ConnectWise |
Support Rating | [24]7.ai No answers on this topic | ConnectWise |
Online Training | [24]7.ai No answers on this topic | ConnectWise |
Implementation Rating | [24]7.ai No answers on this topic | ConnectWise |
Alternatives Considered | [24]7.ai No answers on this topic | ConnectWise |
Scalability | [24]7.ai No answers on this topic | ConnectWise |
Return on Investment | [24]7.ai No answers on this topic | ConnectWise |
ScreenShots | ConnectWise PSA Screenshots |