[24]7 Answers vs. Zoho Desk
[24]7 Answers vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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[24]7 Answers | N/A | [24]7 Answers™ uses advanced algorithms to organize frequently asked questions, policies, product information, and more into an interactive customer experience. Help Center and search functions can utilize text-like messaging that improves customer satisfaction (CSAT) and enables customers to speak with an expert if needed. | N/A | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
[24]7 Answers | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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[24]7 Answers | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
[24]7 Answers | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
[24]7 Answers | Zoho Desk | |
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Likelihood to Recommend | [24]7.ai No answers on this topic | Zoho |
Pros | [24]7.ai No answers on this topic | Zoho |
Cons | [24]7.ai No answers on this topic | Zoho |
Usability | [24]7.ai No answers on this topic | Zoho |
Support Rating | [24]7.ai No answers on this topic | Zoho |
Alternatives Considered | [24]7.ai No answers on this topic | Zoho |
Return on Investment | [24]7.ai No answers on this topic | Zoho |
ScreenShots | Zoho Desk Screenshots |