3CX vs. Freshworks Customer Service Suite
3CX vs. Freshworks Customer Service Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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3CX | N/A | Cyprus based company 3CX offers an IP PBX phone system. | $1.08 per user/per month | |
Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
3CX | Freshworks Customer Service Suite | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Price displayed is based on 25 users. 3CX pricing is based on the number of simultaneous calls your business requires or in other words, how many calls your system needs to support at once. Unlike other PBX vendors there is no per extension cost. | — | ||||||||||||||
More Pricing Information |
3CX | Freshworks Customer Service Suite | |
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Top Pros |
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Top Cons |
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3CX | Freshworks Customer Service Suite | |
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Small Businesses | Sangoma Asterisk Score 8.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Sangoma Asterisk Score 8.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Sangoma Asterisk Score 8.3 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
3CX | Freshworks Customer Service Suite | |
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Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Support Rating | 5.4 (2 ratings) | - (0 ratings) |
3CX | Freshworks Customer Service Suite | |
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Likelihood to Recommend | 3CX | Freshworks Inc No answers on this topic |
Pros | 3CX | Freshworks Inc No answers on this topic |
Cons | 3CX | Freshworks Inc No answers on this topic |
Support Rating | 3CX | Freshworks Inc No answers on this topic |
Alternatives Considered | 3CX | Freshworks Inc No answers on this topic |
Return on Investment | 3CX | Freshworks Inc No answers on this topic |
ScreenShots | 3CX Screenshots | Freshworks Customer Service Suite Screenshots |