8x8 Express (discontinued) vs. Ring4

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

Good for creating a new business or branching a business abroad.

• So easy to use!
• Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
• Telephone services without all the fees of a landline service
• Auto attendant, offering recordings of our messages

Incentivized

• Manage Team Lines
• Transcribe calls
• International Calling
• Call Recording
• Free video conferencing

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• I've sometimes seen text messages being sent in double.

It's super easy and simple to use, and very straightforward.

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

I had a question, and had my answer that same day.

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

Ring4 had everything we need in a business phone line in a more simple format and less expensive.

• Being able to listen to phone calls when there is a discrepancy
• Keeping the honest honest by knowing we can listen to calls
• Easy to communicate internally, been very helpful and time saving

Incentivized

• Less expensive business phone
• Can answer on the go
• Less to manage, more simple