8x8 Express (discontinued) vs. Ring4

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
8x8 Express (discontinued)
Score 7.0 out of 10
N/A
8x8 Express was a cloud-based phone system that included unlimited calling within the U.S and Canada, HD video conferencing, business SMS and team chat, pre-configured. As of March 2023 8x8 Express is end of sale and no longer available.N/A
Ring4
Score 10.0 out of 10
Small Businesses (1-50 employees)
Ring4 headquartered in San Francisco offers a VoIP app that allows business owners and others to add a second (or third) phone line to their mobile phone.
$9.99
per month
Pricing
8x8 Express (discontinued)Ring4
Editions & Modules
No answers on this topic
Call Recording (add-on, business line only)
$.05
per recording
Transcripts (add-on, business line only)
$.05
per transcribed minute
Personal Line
$9.99
per line
Business Line
$9.99
per line
International Calling (available on personal + business lines)
country dependent pricing
Offerings
Pricing Offerings
8x8 Express (discontinued)Ring4
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$9.99 per phone line, per month
Additional Details
More Pricing Information
Community Pulse
8x8 Express (discontinued)Ring4
Top Pros
Top Cons
Features
8x8 Express (discontinued)Ring4
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
0% above category average
Ring4
-
Ratings
High quality audio8.06 Ratings00 Ratings
High quality video8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
8% above category average
Ring4
-
Ratings
Desktop sharing8.52 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
8x8 Express (discontinued)
8.7
2 Ratings
10% above category average
Ring4
-
Ratings
Calendar integration9.02 Ratings00 Ratings
Meeting initiation8.02 Ratings00 Ratings
Record meetings / events9.02 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
8x8 Express (discontinued)
8.5
2 Ratings
11% above category average
Ring4
-
Ratings
Live chat8.52 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
8x8 Express (discontinued)
9.3
5 Ratings
21% above category average
Ring4
-
Ratings
User authentication9.05 Ratings00 Ratings
Participant roles & permissions9.54 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
8x8 Express (discontinued)
8.0
6 Ratings
1% below category average
Ring4
10.0
1 Ratings
23% above category average
Hosted PBX7.54 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.05 Ratings00 Ratings
Directory of employee names8.66 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
8x8 Express (discontinued)
8.9
6 Ratings
9% above category average
Ring4
10.0
2 Ratings
19% above category average
Answering rules9.06 Ratings00 Ratings
Call recording9.05 Ratings10.01 Ratings
Call park9.04 Ratings00 Ratings
Call screening9.34 Ratings00 Ratings
Message alerts9.25 Ratings10.02 Ratings
Business SMS/External Messaging8.54 Ratings00 Ratings
Online Fax8.01 Ratings00 Ratings
Voicemail Transcription9.05 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
8x8 Express (discontinued)
9.6
3 Ratings
14% above category average
Ring4
10.0
2 Ratings
21% above category average
Mobile app for iOS9.73 Ratings10.02 Ratings
Mobile app for Android9.62 Ratings10.01 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
8x8 Express (discontinued)
7.1
5 Ratings
7% below category average
Ring4
-
Ratings
Centralized communications management8.05 Ratings00 Ratings
Team messaging8.24 Ratings00 Ratings
Team document sharing6.01 Ratings00 Ratings
Call and meeting analytics6.03 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
8x8 Express (discontinued)
-
Ratings
Ring4
10.0
2 Ratings
23% above category average
Instant messaging00 Ratings10.02 Ratings
Best Alternatives
8x8 Express (discontinued)Ring4
Small Businesses
Nextiva
Nextiva
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 9.3 out of 10
Medium-sized Companies
Nextiva
Nextiva
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 9.3 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
8x8 Express (discontinued)Ring4
Likelihood to Recommend
7.6
(8 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.1
(2 ratings)
9.1
(1 ratings)
User Testimonials
8x8 Express (discontinued)Ring4
Likelihood to Recommend
Discontinued Products
The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.
Read full review
Ring4
Good for creating a new business or branching a business abroad.
Read full review
Pros
Discontinued Products
  • So easy to use!
  • Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
  • Telephone services without all the fees of a landline service
  • Auto attendant, offering recordings of our messages
Read full review
Ring4
  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Read full review
Cons
Discontinued Products
  • We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.
Read full review
Ring4
  • I've sometimes seen text messages being sent in double.
Read full review
Usability
Discontinued Products
No answers on this topic
Ring4
It's super easy and simple to use, and very straightforward.
Read full review
Support Rating
Discontinued Products
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Read full review
Ring4
I had a question, and had my answer that same day.
Read full review
Alternatives Considered
Discontinued Products
8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.
Read full review
Ring4
Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Read full review
Return on Investment
Discontinued Products
  • Being able to listen to phone calls when there is a discrepancy
  • Keeping the honest honest by knowing we can listen to calls
  • Easy to communicate internally, been very helpful and time saving
Read full review
Ring4
  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Read full review
ScreenShots

8x8 Express (discontinued) Screenshots

Screenshot of

Ring4 Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of The Ring4 admin console, allows business to manage their phone lines as simply as emails. Ring4 Business lets admins create and assign a new phone line to an employee in seconds.