What users are saying about
13 Ratings
2 Ratings
13 Ratings
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Score 6.4 out of 100
2 Ratings
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Score 10 out of 100

Feature Set Ratings

    Cloud PBX

    8x8 Express

    Feature Set Not Supported
    N/A
    10.0

    Ring4

    100%
    Ring4 ranks higher in 1/1 features

    Directory of employee names

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Call Management

    8x8 Express

    Feature Set Not Supported
    N/A
    10.0

    Ring4

    100%
    Ring4 ranks higher in 2/2 features

    Call recording

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Message alerts

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Mobile apps

    8x8 Express

    Feature Set Not Supported
    N/A
    10.0

    Ring4

    100%
    Ring4 ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    VoIP system collaboration

    8x8 Express

    Feature Set Not Supported
    N/A
    10.0

    Ring4

    100%
    Ring4 ranks higher in 1/1 features

    Instant messaging

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Ring4 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.1

    8x8 Express

    91%
    1 Rating
    10.0

    Ring4

    100%
    2 Ratings

    Usability

    8x8 Express

    N/A
    0 Ratings
    9.1

    Ring4

    91%
    1 Rating

    Support Rating

    5.5

    8x8 Express

    55%
    1 Rating
    9.1

    Ring4

    91%
    2 Ratings

    Likelihood to Recommend

    8x8, Inc.

    For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
    Read full review

    Ring4

    Good for creating a new business or branching a business abroad.
    Read full review

    Pros

    8x8, Inc.

    • Being able to forward calls to my cell phone when I am out of office.
    • So much functionality. So many options.
    • One set price instead of a bunch of add-on fees.
    Read full review

    Ring4

    • Manage Team Lines
    • Transcribe calls
    • International Calling
    • Call Recording
    • Free video conferencing
    Read full review

    Cons

    8x8, Inc.

    • Setup is a pain.
    • Transferring numbers take a long time.
    Read full review

    Ring4

    • I've sometimes seen text messages being sent in double.
    Read full review

    Pricing Details

    8x8 Express

    Starting Price

    $0

    Editions & Modules

    8x8 Express editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Ring4

      Starting Price

      $9.99 per month

      Editions & Modules

      Ring4 editions and modules pricing
      EditionModules
      Personal Line$9.991
      Business Line$9.992
      Call Recording (add-on, business line only)$.053
      Transcripts (add-on, business line only)$.054
      International Calling (available on personal + business lines)country dependent pricing5

      Footnotes

      1. per line
      2. per line
      3. per recording
      4. per transcribed minute
      5. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional 9.99

      Additional Details

      Usability

      8x8, Inc.

      No answers on this topic

      Ring4

      It's super easy and simple to use, and very straightforward.
      Read full review

      Support Rating

      8x8, Inc.

      If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
      Read full review

      Ring4

      I had a question, and had my answer that same day.
      Read full review

      Alternatives Considered

      8x8, Inc.

      I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
      Read full review

      Ring4

      Ring4 had everything we need in a business phone line in a more simple format and less expensive.
      Read full review

      Return on Investment

      8x8, Inc.

      • We are still learning all the nuances but we miss much fewer calls.
      • Transitioning calls to the appropriate person is much easier.
      • Ease of use.
      Read full review

      Ring4

      • Less expensive business phone
      • Can answer on the go
      • Less to manage, more simple
      Read full review

      Screenshots

      Add comparison