What users are saying about
12 Ratings
8 Ratings
12 Ratings
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Score 6.2 out of 101
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Likelihood to Recommend

Accelo

Pretty good as a basic CRM, decent as a support desk. Tries to do a lot, but doesn't excel at any one thing. Reasonably priced, though, and can be a component in a larger setup.
Ryan Freeman profile photo

EPM Live

We have found it well suited to the range of tasks on which we have used this product.
No photo available

Feature Rating Comparison

Project Management

Accelo
5.3
EPM Live
4.6
Task Management
Accelo
5.0
EPM Live
7.0
Resource Management
Accelo
5.5
EPM Live
7.0
Gantt Charts
Accelo
6.0
EPM Live
7.0
Scheduling
Accelo
5.0
EPM Live
5.0
Workflow Automation
Accelo
5.0
EPM Live
2.0
Team Collaboration
Accelo
4.3
EPM Live
5.0
Support for Agile Methodology
Accelo
3.7
EPM Live
Support for Waterfall Methodology
Accelo
5.0
EPM Live
Email integration
Accelo
7.5
EPM Live
1.0
Mobile Access
Accelo
4.5
EPM Live
Timesheet Tracking
Accelo
7.2
EPM Live
6.0
Change request and Case Management
Accelo
5.3
EPM Live
Budget and Expense Management
Accelo
5.2
EPM Live
Document Management
Accelo
EPM Live
1.0

Professional Services Automation

Accelo
4.8
EPM Live
3.0
Quotes/estimates
Accelo
3.6
EPM Live
Invoicing
Accelo
4.2
EPM Live
Project & financial reporting
Accelo
5.3
EPM Live
3.0
Integration with accounting software
Accelo
6.2
EPM Live

Pros

Accelo

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available

EPM Live

  • Its ease of use is its great strength.
No photo available

Cons

Accelo

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available

EPM Live

  • Salesforce Integration
  • Customer Service
  • Project Management
Hilary Mohs profile photo

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo

EPM Live

EPM Live 7.0
Based on 6 answers
Our staff have found it easy to implement and use. Virtually any company can improve the way it manages its resources, and those improvements can deliver real competitive advantages. If you are finding your current software wanting, look at EPM LIve. We are happy we did.
No photo available

Support

Accelo

No score
No answers yet
No answers on this topic

EPM Live

EPM Live 8.3
Based on 2 answers
When we have needed help (infrequently), the help has been prompt and understandable.
No photo available

Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo

EPM Live

The experience with TaskRay was like night and day. The TaskRay representative has always been responsive and helpful. EPM's promise to integrate with Salesforce was limited at best.TaskRay exists within Salesforce, so the install and customization took less than a day. Ultimately we are still evaluating solutions and working with EPM made it easy to see what we were not looking for in a partner.
Hilary Mohs profile photo

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available

EPM Live

  • We have already seem ROI on our investment.
No photo available

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation

Accelo Editions & Modules

Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

EPM Live

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

EPM Live Editions & Modules

EPM Live
Additional Pricing Details

Add comparison