What users are saying about

Accelo

9 Ratings

FunctionFox

14 Ratings

Accelo

9 Ratings
Score 6.2 out of 101

FunctionFox

14 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

Accelo

If you are looking for a basic CRM this tool would work. It has lots of room to grow.
No photo available

FunctionFox

FunctrionFox is good for tracking time, but for the administrator there are too many unnecessary sets to get what is needed
Jasmine Barnes profile photo

Feature Rating Comparison

Project Management

Accelo
4.2
FunctionFox
Task Management
Accelo
5.0
FunctionFox
Resource Management
Accelo
5.0
FunctionFox
Scheduling
Accelo
5.0
FunctionFox
Workflow Automation
Accelo
5.0
FunctionFox
Team Collaboration
Accelo
5.0
FunctionFox
Support for Agile Methodology
Accelo
3.0
FunctionFox
Email integration
Accelo
5.0
FunctionFox
Timesheet Tracking
Accelo
5.0
FunctionFox
Change request and Case Management
Accelo
2.0
FunctionFox
Budget and Expense Management
Accelo
2.0
FunctionFox

Professional Services Automation

Accelo
2.0
FunctionFox
Quotes/estimates
Accelo
2.0
FunctionFox
Invoicing
Accelo
2.0
FunctionFox
Project & financial reporting
Accelo
2.0
FunctionFox
Integration with accounting software
Accelo
2.0
FunctionFox

Pros

  • Allows you to send emails directly from the target's account
  • Allows you to create tasks
  • Keeping track of notes made is easy
No photo available
  • FunctionFox allows 451 Marketing to pull and customize many different reports, which is important to us both internally and externally.
  • FunctionFox allows 451 Marketing to track time either by exact time, using the timer or by entering time in blocks. That is helpful to us because we have 6 different departments and each department likes to track differently.
  • FunctionFox allows administrators to assign different levels of usage per user.
Jasmine Barnes profile photo

Cons

  • Difficult to upload targets
  • Not easy to modify a target
  • When uploading targets you can not attach them to tags until after they are uploaded.
  • When listing opportunities in the system, you are limited with what stage the opportunity is in and the star system is not very helpful. The status' are very vague and not always accurate.
No photo available
  • FunctionFox could benefit from making some changes to the over all look and layout of the site.
  • FunctionFox should make some changes as to how many steps there are to complete certain processes, it can often times be unnecessary and can often be troublesome. A simpler process would be beneficial.
  • 451 Marketing is currently changing how we bill, it would be nice to see some easier ways to incorporate this change.
Jasmine Barnes profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
FunctionFox3.0
Based on 4 answers
All employees are well versed in its use and it would be too complicated to switch to a new system
No photo available

Usability

Accelo7.0
Based on 1 answer
No answer on this topic is available.
FunctionFox4.0
Based on 1 answer
It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
No photo available

Support

No score
No answers yet
No answers on this topic
FunctionFox8.0
Based on 1 answer
I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
No photo available

Implementation

No score
No answers yet
No answers on this topic
FunctionFox5.0
Based on 1 answer
Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
No photo available

Alternatives Considered

No answers on this topic
I feel that Workamajig excels in the scheduling, task management, and being able to create predecessors areas. Microsoft Project is greate for allocating resources and seeing utilization. TimeFox is good for reporting but falls short in the scheduling area. TimeFox was good for maintaining projects but a file management system would have been great for document control
No photo available

Return on Investment

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
No photo available
  • Better tracking of client servicing
  • Has let to less employee efficiency - they take time out of their day to do it
  • If you forget to do TimeFox, it's near impossible to create an accurate report
No photo available

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

FunctionFox

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
FunctionFox Editions & Modules
FunctionFox
Edition
FunctionFox Classic
$51
FunctionFox Premier
$101
FunctionFox In-House
$151
1. per user
Modules
TimeFox Lite
$201
TimeFox Classic
$52
TimeFox Premier
$102
TimeFox In-House
$152
1. Other
2. Per User per Month
Additional Pricing Details
No hidden fees. All customer support, and regular upgrades are included free of charge.