What users are saying about
17 Ratings
Top Rated
94 Ratings
17 Ratings
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Score 7.2 out of 100
Top Rated
94 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Oracle Enterprise Manager

OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details.OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.
Maurice Samuels | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Accelo
Oracle Enterprise Manager
8.9
Remote monitoring
Accelo
Oracle Enterprise Manager
9.1
Network device monitoring
Accelo
Oracle Enterprise Manager
8.0
Multiple Server Monitoring
Accelo
Oracle Enterprise Manager
9.4
Multi-device monitoring
Accelo
Oracle Enterprise Manager
9.1
Automated alerts and notifications
Accelo
Oracle Enterprise Manager
8.6

Management Tasks

Accelo
Oracle Enterprise Manager
8.1
Patch Management
Accelo
Oracle Enterprise Manager
7.7
Service configuration management
Accelo
Oracle Enterprise Manager
8.1
Software and hardware inventory
Accelo
Oracle Enterprise Manager
8.3
Policy-based automation
Accelo
Oracle Enterprise Manager
8.3

Reporting

Accelo
Oracle Enterprise Manager
8.4
Performance data reports
Accelo
Oracle Enterprise Manager
8.3
Customizable reporting
Accelo
Oracle Enterprise Manager
8.4
Data visualization
Accelo
Oracle Enterprise Manager
9.0
Risk analysis
Accelo
Oracle Enterprise Manager
7.7

Security

Accelo
Oracle Enterprise Manager
7.3
Data backup and recovery
Accelo
Oracle Enterprise Manager
8.1
Antivirus and malware management
Accelo
Oracle Enterprise Manager
5.7
Adinistraor access control
Accelo
Oracle Enterprise Manager
8.0

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • Database status. Being able to see which databases are up/down, at a glance, allows us to quickly react to issues.
  • Reporting. We report on last backups, daily status, a host of metrics, and compliance levels of all our databases. With reporting we come into the office with a set of "status" reports and we know instantly if a database has issues.
  • Metrics. We have a number of KPI's and SLA's we need to meet. Metrics applied to the databases allow us to stay on top of those requirements as well as fix common issues without a DBA needing to log in to assess the issue.
Joseph Szupiany | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Oracle Enterprise Manager

  • We also use OEM to monitor SQL Server. However, OEM only provided limited features for SQL Server. It would be nice if we can schedule backup jobs for SQL Server in OEM.
  • The ability to run SQL queries. You can't run queries in OEM. I have to go to SQL Developer or SQL PLUS to run. queries.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Oracle Enterprise Manager

Toad for Oracle is more suited for individual users who have a strong focus on database development, and it is not as comprehensive as Oracle Enterprise Manager. While it is quite decent in logical database layer tasks, such as schema objects and SQL, it lacks visibility into host level and I/O layer performance stats.
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • When we were using Oracle GoldenGate, it made our life easy in terms of visually seeing the configuration and identifying issues easily
  • It also makes ASM management very easy instead of doing it in the command line
  • Creating policies and implementing certain standard configurations across all the databases is easy
Anonymous | TrustRadius Reviewer

Screenshots

Oracle Enterprise Manager

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

Oracle Enterprise Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Enterprise Manager Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
6.8
Oracle Enterprise Manager
8.8

Likelihood to Renew

Accelo
9.0
Oracle Enterprise Manager

Usability

Accelo
7.0
Oracle Enterprise Manager

Performance

Accelo
10.0
Oracle Enterprise Manager

Support Rating

Accelo
7.4
Oracle Enterprise Manager

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