What users are saying about
36 Ratings
36 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 4 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    4.3

    Project Insight

    43%
    Project Insight ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Resource Management

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Scheduling

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Team Collaboration

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    3.0
    30%
    1 Rating

    Support for Waterfall Methodology

    N/A
    0 Ratings
    4.0
    40%
    1 Rating

    Document Management

    N/A
    0 Ratings
    1.0
    10%
    2 Ratings

    Email integration

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    2.0
    20%
    1 Rating

    Change request and Case Management

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Professional Services Automation

    Accelo

    Feature Set Not Supported
    N/A
    5.0

    Project Insight

    50%
    Project Insight ranks higher in 2/2 features

    Project & financial reporting

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integration with accounting software

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Attribute Ratings

    • Accelo is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    4.0

    Project Insight

    40%
    2 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating

    Project Insight

    N/A
    0 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating

    Project Insight

    N/A
    0 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    Project Insight

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings
    4.0

    Project Insight

    40%
    2 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    Project Insight

    My rating would vary depending on the types of projects that need to be managed. Since I am in software, I don't think it was an excellent fit to manage software projects unless they are small projects with only a few tasks. On the other hand, if you are needing to manage a wide range of departments that are working on a single project with many moving pieces, then I would think that PI might be a better fit. Think of it as a jack of all trades, but master of none.
    Clay Horste | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    Project Insight

    • History tracking for any changes made to data.
    • Tracks all milestones and retains records for lifetime of account.
    • Easy extracting for reporting purposes.
    Christy Reichenberger | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    Project Insight

    • Not a good fit for all types of projects
    • Very Complex
    Clay Horste | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    Project Insight

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    Project Insight Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    Project Insight

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    Project Insight

    Project Insight 4.0
    Based on 2 answers
    I found Project Insight somewhat opaque overall. I thought the training was sparse and answers to questions few and far in between. There was a lot of power there for the dedicated user/administrator. For me, who was a casual user and administrator, I found support lacking. I didn't administer Project Insight much, just some work on integrations with other tools.
    Clay Horste | TrustRadius Reviewer

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    Project Insight

    • When I got to the company where I used Project Insight, we had our own custom tool that fit the tasks that it was designed for but wouldn't grow with the company unless resources were put onto expanding capabilities. We needed something more.
    • We replaced that tool with Redmine. It worked well and was easy to use, but it looked pretty dated when we got it, and since we didn't have many resources for managing, it looked dated after a few years without receiving upgrades. It was a decent tool for small teams that were focused on similar tasks. Redmine was much more straightforward than Project Insight and felt more reliable since we never had an issue with our internal servers. On the other hand, Redmine felt dated and didn't fit as many of the tasks that were needed. Redmine's price was right if you installed it locally and was probably still cheaper if you used their SAAS version.
    • Jira, on the other hand, felt like an excellent tool for software teams. Jira had a great project and task management and felt right for a software team. Jira also had useful integrations, even with Project Insight. Jira seemed pretty unreliable, worse than Project Insight. Our team would have preferred Jira, but I think it didn't work for other teams.
    Clay Horste | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    Project Insight

    • Reduction in costs on materials (i.e. - paper documentation)
    • Improved efficiency given that our field members need to report back on an hourly basis
    • Web based platform allows anyone access to the same information
    Christy Reichenberger | TrustRadius Reviewer

    Screenshots

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