What users are saying about
37 Ratings
4 Ratings
37 Ratings
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Score 8.7 out of 100
4 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    7.8

    ZenTao

    78%
    ZenTao ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    8.2
    82%
    4 Ratings

    Resource Management

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.8
    78%
    4 Ratings

    Scheduling

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.6
    76%
    4 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.1
    81%
    4 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.9
    89%
    4 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Document Management

    N/A
    0 Ratings
    7.2
    72%
    4 Ratings

    Email integration

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    Mobile Access

    N/A
    0 Ratings
    6.2
    62%
    4 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Attribute Ratings

    • Accelo is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    7.9

    ZenTao

    79%
    4 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating

    ZenTao

    N/A
    0 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating

    ZenTao

    N/A
    0 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    ZenTao

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings

    ZenTao

    N/A
    0 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
    Charles Fashana, MBA | TrustRadius Reviewer

    ZenTao

    I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.
    Kayla Risher | TrustRadius Reviewer

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.
    Anonymous | TrustRadius Reviewer

    ZenTao

    • Story could be linked with product, sprint, test case, bug, which makes traceability so great.
    • Test module, with test case, case library, test request, test report, very detailed.
    • On-Premise available, the package is very small based on LAMPP
    • SaaS version even cheaper without your own IT maintenance support.
    • Price really affordable.
    • API call is easy, so that we could do customizations.
    PixelJobs Gacino | TrustRadius Reviewer

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.
    Johnson Martins | TrustRadius Reviewer

    ZenTao

    • The function of ZenTao mobile version is a little weak.
    • ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
    • Although there are many reports built in. But if you want to get the data yourself,You have to know how to write SQL to customize your reports, which can a little bit challenging.
    philip Gao | TrustRadius Reviewer

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    ZenTao

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ZenTao Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)
    Brendon O'Sullivan | TrustRadius Reviewer

    ZenTao

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
    Charles Fashana, MBA | TrustRadius Reviewer

    ZenTao

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
    Ryan Freeman | TrustRadius Reviewer

    ZenTao

    ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.
    Renee Teng | TrustRadius Reviewer

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
    Chris Osterhout | TrustRadius Reviewer

    ZenTao

    • We are delivering projects on time and can keep an eye on the progress of our projects.
    • My team and I can better communicate on a project.
    • As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.
    Kayla Risher | TrustRadius Reviewer

    Screenshots

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