What users are saying about
17 Ratings
3 Ratings
17 Ratings
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Score 7.2 out of 100
3 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

ZenTao

Our own dev team has been using ZenTao to manage so many of the products we have been developed, we use it to manage product backlog, sprint, task, bug, and case. We have been using this tool so much and we don't think we will immigrate to any other software. Thanks ZenTao, you earn an 8 from us.
PixelJobs Gacino | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
ZenTao
7.5
Task Management
Accelo
ZenTao
8.4
Resource Management
Accelo
ZenTao
7.0
Gantt Charts
Accelo
ZenTao
7.7
Scheduling
Accelo
ZenTao
7.6
Workflow Automation
Accelo
ZenTao
7.3
Team Collaboration
Accelo
ZenTao
8.1
Support for Agile Methodology
Accelo
ZenTao
8.8
Support for Waterfall Methodology
Accelo
ZenTao
8.0
Document Management
Accelo
ZenTao
6.2
Email integration
Accelo
ZenTao
6.6
Mobile Access
Accelo
ZenTao
5.1
Change request and Case Management
Accelo
ZenTao
8.9

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

ZenTao

  • In ZenTao, there are three key roles, Product Owners, Development teams, and QA teams. The three roles cooperate with each other through stories, representing the Tripartite in project management. Product Owners gather stories; Development teams perform tasks, and QA teams guarantee qualities.
  • Agility is a better way to embrace change. It is very suitable for software R &D industry. Different development plans are adopted according to customers' needs and market changes.
  • ZenTao is a full life cycle management software. Including product management, project management, task management, bug management.
philip Gao | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

ZenTao

  • Wiki.
  • Budget management.
Renee Teng | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

ZenTao

No score
No answers yet
No answers on this topic

Support Rating

Accelo

Accelo 7.4
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

ZenTao

No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

ZenTao

ZenTao is much cheaper than those, and for some functionalities, ZenTao has them that Jira and Asana don't.
PixelJobs Gacino | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

ZenTao

  • It can improve the employee experience, and in turn engagement, by ensuring that staff members’ interaction with the ZenTao in their daily work is positive and productive.
  • Project management is smoother and improves your work efficiency.
  • Compared with other project management software on the market, ZenTao's price is very affordable.
philip Gao | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

ZenTao

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ZenTao Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison