37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 37 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Project Management

Accelo
Feature Set Not Supported
N/A
7.8
ZenTao
78%
ZenTao ranks higher in 12/12 features
ZenTao ranks higher in 12/12 features
Task Management

N/A
0 Ratings
8.2
82%
4 Ratings
Resource Management

N/A
0 Ratings
8.1
81%
2 Ratings
Gantt Charts

N/A
0 Ratings
7.8
78%
4 Ratings
Scheduling

N/A
0 Ratings
7.0
70%
4 Ratings
Workflow Automation

N/A
0 Ratings
7.6
76%
4 Ratings
Team Collaboration

N/A
0 Ratings
8.1
81%
4 Ratings
Support for Agile Methodology

N/A
0 Ratings
8.9
89%
4 Ratings
Support for Waterfall Methodology

N/A
0 Ratings
8.0
80%
2 Ratings
Document Management

N/A
0 Ratings
7.2
72%
4 Ratings
Email integration

N/A
0 Ratings
7.1
71%
4 Ratings
Mobile Access

N/A
0 Ratings
6.2
62%
4 Ratings
Change request and Case Management

N/A
0 Ratings
9.0
90%
4 Ratings
Attribute Ratings
- Accelo is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.8
Accelo
88%
8 Ratings
7.9
ZenTao
79%
4 Ratings
Likelihood to Renew

9.0
Accelo
90%
1 Rating
ZenTao
N/A
0 Ratings
Usability

7.0
Accelo
70%
1 Rating
ZenTao
N/A
0 Ratings
Performance

10.0
Accelo
100%
2 Ratings
ZenTao
N/A
0 Ratings
Support Rating

7.5
Accelo
75%
5 Ratings
ZenTao
N/A
0 Ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
ZenTao
I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.
Analyst
Social FinanceCivic & Social Organization, 51-200 employees
Pros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesZenTao
- Story could be linked with product, sprint, test case, bug, which makes traceability so great.
- Test module, with test case, case library, test request, test report, very detailed.
- On-Premise available, the package is very small based on LAMPP
- SaaS version even cheaper without your own IT maintenance support.
- Price really affordable.
- API call is easy, so that we could do customizations.
Project manager
BlendyTelElectrical & Electronic Manufacturing, 51-200 employees
Cons
Accelo
- Accelo is excellent on the adaptation to its deep functionalities.
- Managing multiple project is very challenging.
- Not easy to collect multiple reports across platforms.
.NET Software Engineer
JFrogComputer Software, 501-1000 employees
ZenTao
- The function of ZenTao mobile version is a little weak.
- ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
- Although there are many reports built in. But if you want to get the data yourself,You have to know how to write SQL to customize your reports, which can a little bit challenging.
Scrum master
NATURE EASY CORP LIMITEDComputer Software, 51-200 employees
Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$39 per user
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.ZenTao
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ZenTao Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
ZenTao
No score
No answers yet
No answers on this topic
Support Rating
Accelo
Accelo 7.5
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
ZenTao
No score
No answers yet
No answers on this topic
Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
President
Strider Inc.Marketing and Advertising, 1-10 employees
ZenTao
ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.
EasycorpInformation Technology & Services, 51-200 employees
Return on Investment
Accelo
- It substantially reduced the number of systems we use to run our business.
- It reduced the need to train our staff on a variety of platforms.
- It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
ZenTao
- We are delivering projects on time and can keep an eye on the progress of our projects.
- My team and I can better communicate on a project.
- As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.
Analyst
Social FinanceCivic & Social Organization, 51-200 employees