TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accurate Background

    Score6.2 out of 10
    N/AAccurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience. The vendor further states that their full suite of compliant screening services lets users verify candidate backgrounds without sacrificing individualized attention or cutting corners. The technology is designed to reduce time…N/A

    Checkr

    Score9 out of 10
    N/ACheckr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

    $29.99

    per check

    Pricing
    Accurate BackgroundCheckr
    Editions & Modules
    No answers on this topic
    Basic+
    $29.99
    per check
    Essential
    $54.99
    per check
    Professional
    $79.99
    per check
    Offerings
    Pricing Offerings
    Accurate BackgroundCheckr
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Accurate BackgroundCheckr
    Considered Both Products
    Accurate Background
    No answer on this topic
    Checkr
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    17 Answers
    User Ratings
    Accurate BackgroundCheckr
    Likelihood to Recommend
    6.0
    (5 ratings)
    8.0
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Accurate BackgroundCheckr
    Likelihood to Recommend
    Accurate Background
    Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business
    Incentivized
    Read full review
    Checkr
    I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
    Incentivized
    Read full review
    Pros
    Accurate Background
    • Customer service
    • Accuracy
    Incentivized
    Read full review
    Checkr
    • The ETA calculation to predict when screening will complete for each background check report is good
    • The SSO is a huge plus point and helps us to seamlessly login
    • the chrome extension comes in super handy to add and update information
    • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
    Incentivized
    Read full review
    Cons
    Accurate Background
    • The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
    • Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
    • I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
    • I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
    • All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.
    Read full review
    Checkr
    • It can be difficult to get support when you do have an issue.
    • Account manager is not as attentive as we would like.
    Incentivized
    Read full review
    Likelihood to Renew
    Accurate Background
    No answers on this topic
    Checkr
    There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
    Incentivized
    Read full review
    Usability
    Accurate Background
    No answers on this topic
    Checkr
    It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
    Incentivized
    Read full review
    Support Rating
    Accurate Background
    No answers on this topic
    Checkr
    Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    Accurate Background
    Accurate is much better. The most thorough background check company I have ever used.
    Incentivized
    Read full review
    Checkr
    We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
    Incentivized
    Read full review
    Return on Investment
    Accurate Background
    • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
    • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
    Incentivized
    Read full review
    Checkr
    • It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
    • Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.
    Incentivized
    Read full review
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