Accurate Background vs. Checkr

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.

Incentivized

• Customer service
• Accuracy

Incentivized

• The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying.
• The training resources available to employees make sure that we are fully compliant.
• The dedicated account manager helps us through all hurdles.

Incentivized

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• It can be difficult to get support when you do have an issue.
• Account manager is not as attentive as we would like.

Incentivized

There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability

Incentivized

It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.

Incentivized

They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.

Incentivized

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
• Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.

Incentivized