What users are saying about
3 Ratings
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Score 8.4 out of 101
11 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

Recruiterbox

Recruiterbox is a great solution for small to medium sized organizations. It's flexible, easy to set up, and affordable. Compared to other tools (which includes the recruiting platform widgets offered by the job boards themselves), it made the most sense for us.
Tiffany Tesfamichael profile photo

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
Recruiterbox
7.4
Job Requisition Management
Accurate Background
6.0
Recruiterbox
7.7
Company Website Posting
Accurate Background
5.0
Recruiterbox
7.1
Publish to Social Media
Accurate Background
7.0
Recruiterbox
6.0
Customized Application Form
Accurate Background
7.0
Recruiterbox
9.5
Candidate Search
Accurate Background
5.0
Recruiterbox
7.3
Collaboration
Accurate Background
10.0
Recruiterbox
8.3
Task Creation and Delegation
Accurate Background
10.0
Recruiterbox
6.5
Email Templates
Accurate Background
3.0
Recruiterbox
9.0
User Permissions
Accurate Background
8.0
Recruiterbox
8.0
Notifications and Alerts
Accurate Background
9.0
Recruiterbox
6.4
Reporting
Accurate Background
7.0
Recruiterbox
5.0
Job Search Site Posting
Accurate Background
Recruiterbox
8.0
Resume Management
Accurate Background
Recruiterbox
8.7
Duplicate Candidate Prevention
Accurate Background
Recruiterbox
5.0
Applicant Tracking
Accurate Background
Recruiterbox
8.0

Pros

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
No photo available
  • There's a "social footprint" kind of feature that scrubs popular social media tools for content, and aggregates this on the candidate page for a complete view of the candidate's personal brand. That was neat.
  • The email and calendar integration was well done. Most people want simple communications (the ability to respond to a candidate from the email client on your mobile device, without the hassle of logging into a platform). The ability to discreetly communicate with the candidates, while maintaining the tags and communications thread on the candidates page was gold. It reminded me a lot of central desktop by how smartly it was executed.
  • Increasing reach by blasting the job to multiple job boards (this was included in one of the subscriptions). Great timesaver.
Tiffany Tesfamichael profile photo

Cons

  • Background check report format could be improved by being easier to read. It's a little messy.
No photo available
  • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
  • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
  • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
Tiffany Tesfamichael profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Recruiterbox1.0
Based on 1 answer
We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
Katie McKinlay profile photo

Usability

No score
No answers yet
No answers on this topic
Recruiterbox8.0
Based on 1 answer
Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
Katie McKinlay profile photo

Support

No score
No answers yet
No answers on this topic
Recruiterbox10.0
Based on 1 answer
The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
Katie McKinlay profile photo

Alternatives Considered

Accurate is much better. The most thorough background check company I have ever used.
No photo available
Recruiterbox has a much nicer layout than ApplicantPro and is overall a more userfriendly product. However, Recruiterbox does not have a lot of the features that are popular among other ATS's that you see in ApplicantPro and Greenhouse (text-recruiting, background check integration, video interviewing, etc.). Greenhouse has far more features than Recruiterbox, however the pricing of Recruiterbox is hard to beat.
Katie McKinlay profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available
  • Increased efficiency. Huge timesaver (the organization's hiring managers were previously managing interviews mostly via email).
  • Positive and (slightly negative) culture shock. Slightly negative means there were just a couple of early hiccups before everyone understood how to use it. For example, having an internal discussion about the candidate was possible (there was an internal notes section in the web portal just for this purpose) but because of the very uniform appearance of the layout on the candidate page, if you're not paying attention, it can be easily confused with the candidate thread--and thus lead to a misfire. No bueno. The positive side of this is that it inspired greater adherence to process.
  • It boosted the quality of the candidate experience. It's certainly a credibility booster when you have (and use!) a tool that helps you to be more responsive and orderly in how you engage talent. It's important to honor the candidate's time as well.
Tiffany Tesfamichael profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Recruiterbox

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details