Acquia Digital Experience Platform vs. Clickability

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acquia Digital Experience Platform
Score 8.2 out of 10
N/A
The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A
Clickability
Score 7.0 out of 10
N/A
Clickability is a content management system acquired by Upland Software in 2013 which provides a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises.N/A
Pricing
Acquia Digital Experience PlatformClickability
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acquia Digital Experience PlatformClickability
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Acquia Digital Experience PlatformClickability
Considered Both Products
Acquia Digital Experience Platform

No answer on this topic

Clickability
Chose Clickability
I have mainly worked with open source content management systems like Wordpress, Drupal and Joomla!. Clickability is far more customizable and elegant to code things yourself. The main downfall of Clickabliity is the lack of community developed modules and plugins. If there …
Top Pros
Top Cons
Features
Acquia Digital Experience PlatformClickability
Security
Comparison of Security features of Product A and Product B
Acquia Digital Experience Platform
7.8
23 Ratings
Clickability
6.9
5 Ratings
Role-based user permissions7.823 Ratings6.95 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Acquia Digital Experience Platform
6.7
22 Ratings
Clickability
6.5
3 Ratings
API6.921 Ratings5.13 Ratings
Internationalization / multi-language6.415 Ratings8.02 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Acquia Digital Experience Platform
7.4
19 Ratings
Clickability
6.7
5 Ratings
WYSIWYG editor7.615 Ratings6.85 Ratings
Code quality / cleanliness7.017 Ratings6.05 Ratings
Admin section7.619 Ratings7.04 Ratings
Page templates7.614 Ratings7.04 Ratings
Library of website themes6.411 Ratings5.93 Ratings
Mobile optimization / responsive design7.213 Ratings5.94 Ratings
Publishing workflow7.916 Ratings7.95 Ratings
Form generator7.710 Ratings7.01 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Acquia Digital Experience Platform
7.5
16 Ratings
Clickability
6.7
5 Ratings
Content taxonomy7.914 Ratings6.85 Ratings
SEO support7.612 Ratings6.04 Ratings
Bulk management7.014 Ratings6.84 Ratings
Availability / breadth of extensions7.115 Ratings5.94 Ratings
Community / comment management7.811 Ratings8.04 Ratings
User Ratings
Acquia Digital Experience PlatformClickability
Likelihood to Recommend
8.3
(64 ratings)
7.0
(11 ratings)
Likelihood to Renew
5.7
(10 ratings)
5.5
(6 ratings)
Usability
8.2
(2 ratings)
7.5
(3 ratings)
Support Rating
8.4
(3 ratings)
7.6
(4 ratings)
Implementation Rating
9.1
(1 ratings)
7.3
(4 ratings)
Product Scalability
7.6
(46 ratings)
-
(0 ratings)
User Testimonials
Acquia Digital Experience PlatformClickability
Likelihood to Recommend
Acquia
Acquia Cloud is well suited for organizations and teams without the ability to support their own hosting, such as on AWS, Digital Ocean, etc. If a team has the ability (and desire) to manage it themselves, I'm not sure I would recommend it. However, if your team needs reliable, hands-off Drupal hosting, I would definitely recommend Acquia Cloud. Once a deployment pipeline is configured, it's very nearly set-and-forget as far as server configuration is concerned
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Upland Software
As a true content management system it is great for site and content creation. It does need some help when it comes to adding functionality for using modern code systems that require server side scripting. For a marketing or public company site, it is an ideal CMS. For a SAAS type site, there could be many road blocks.
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Pros
Acquia
  • Easy to manage multiple environments and a team of Site Developers and Site Administrators
  • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
  • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
  • Excellent and responsive support
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Upland Software
  • Easy to get going for a business that has tons of content they need to manage.
  • Clickability offers development and design services so you don't really even need IT.
  • No need to worry about server uptime, storage, bandwidth, etc you have all the reports at your fingers for what you are using.
  • Simple template and content design system, easy to expand and add.
  • Powerful CMS and settings with a design and programming guide provided.
  • AkAMAI and Limelight CDN's can be used for powerful and fast loading in many regions.
  • Debugging tools to see how long specific templates and content load is exceptional. One can narrow down that this specific template ran X number of times and took this look and had to be stopped at X number of time due to exceeding set limits.
  • Having a built in Dev, Staging, Production environments for testing makes seeing new features and how they will integrate into your site seamless.
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Cons
Acquia
  • the support portal can be hit and miss. sometimes there are very helpful people who get back to you in a timely manner, but more often there's a lot of lag time for the ticket to get picked up and in between responses, which can also be less than helpful.
  • it seems like the different departments within acquia (support, management, build teams) don't communicate with each other.
  • because features are so dense and granular, sometimes the workflow or how they are connected can be really complex to access.
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Upland Software
  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.
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Likelihood to Renew
Acquia
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
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Upland Software
As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
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Usability
Acquia
It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
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Upland Software
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
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Support Rating
Acquia
They are absolutely fabulous and have never dropped the ball in 8 years of us being on the platform. If it wasn't for Drupal 8/9 being unrealistically complicated compared to other offerings like Django/Wagtail we'd be still with Acquia and Drupal.
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Upland Software
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
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Implementation Rating
Acquia
It was implemented when I got there. I don't know how it was prior.
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Upland Software
Overall, it was pretty seemless to switch the sites over.
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Alternatives Considered
Acquia
We use AWS (a variety of services inside AWS) to host our less than mission-critical sites. These are great options for sites that are relatively simple, technically, and/or that can tolerate occasional problems. However, Acquia Digital Experience Platform does provide a level of concierge service that I have appreciated when it comes to running a highly available web application.
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Upland Software
Many of other content management systems similar to WordPress need custom installation. The server costs and upgrades quickly add up. Clickability while expensive, eliminated the overhead of managing all the dependency needs for a CMS. Clickability also works with its clients to understand the business needs and proposes the solutions accordingly. They have a good support team.
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Scalability
Acquia
Since the beginning of the website rebuild project, our agency gathered our needs and expectations. We also shared several technical or SEO specifications, and they have been able to fully adapt the software to our needs, in order to create a custom interface that we can easy use on a daily-basis.
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Upland Software
No answers on this topic
Return on Investment
Acquia
  • It's done a really nice job of allowing us to focus on business-specific needs as opposed to infrastructure/security issues. The platform is rock solid from a support and security standpoint.
  • The ability to add automation and levels of personalization without having to break the bank has been a big boost to clients.
  • Unfortunately, our adoption of Site Studio was short-lived due to some inherent restrictions that limited the level of customization we were able to do.
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Upland Software
  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.
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