Acronis Cyber Protect Home Office is a collection of cybersecurity services for home professionals looking for a solution against data loss and cyberattacks.
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Microsoft Defender for Endpoint
Score 8.4 out of 10
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Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.
The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the local backup image is perfectly awful and the months of tech support ended with them telling me I had a "VSS issue" on a brand new workstation and that I should just create a separate cloud image. After months of it taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
I think it's well suited as a drop-in EDR, really an XDR, I guess if you want to go there. A platform for most organizations. I think it lacks some of the granularity in off-the-shelf rule sets that I want for defense Industrial base or financial services clients. For heavily targeted organizations, I think it requires a lot more customization than some of the competitor products off the shelf. So if you get there, it's not there day one.
It integrates perfectly with Azure Sentinel. I mean, that's great. We can have a single pane of class with other platforms, like Defender for Cloud, Defender for endpoints, and Defender for servers, which is awesome as well. The ease of deployment is because Microsoft made sure around a year ago that every single workstation with Microsoft Windows came with Defender for Endpoints embedded.
Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
Error messages could be less cryptic.
Support turnaround time and live assistance could be faster.
While it's a very good product for auditing, it has a very hard time to distinguish what is malicious and is an attack, what is not. Very rarely we get indication of a real malicious attack. We got lots of hours for off the shelf malware that it cleans up automatically. So basically we never get to look at it, which is a positive thing, but threats are detected by the third party endpoint, so it will not be enough by itself.
Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
I would say not to name specific company names, because I'm a partner with one of them and that's the account that I work with. But I use some competing solutions that I would say are pretty heavy from an overhead perspective with the agent that has to be installed in the machine. It can be too restrictive for permissions where it gets in the way of an employee doing their job and the ability for Defender to be secure in that, but still allow an employee to go about their day and do what they need to do is certainly a change maker there. But yeah, from the other products perspective across the years, whether it be business or personal, some other products I can name are other endpoint protections from Vera Avast, McAfee, of course as folks remember that. And some of the other major players too that I would say a large networking company that doubles in security as well. I'll name them that way.
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
