Triniti by Active.ai vs. Khoros Service
Triniti by Active.ai vs. Khoros Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Triniti by Active.ai | N/A | Active.Ai, a Gupshup company, is a Singapore-based Fintech startup with an innovation lab in Bengaluru, through artificial intelligence (AI) that delivers conversational banking services to help banks and financial institutions redefine their future digital strategy. They offer the Triniti CognitiveQnA platform that enables financial institutions to setup virtual agents to provide customer support. | $250 per month | |
Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Discount of 10% for annual pricing. | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Triniti by Active.ai | Khoros Service | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Triniti by Active.ai | Khoros Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Triniti by Active.ai | Khoros Service | |
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Likelihood to Recommend | - (0 ratings) | 7.8 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.4 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
Triniti by Active.ai | Khoros Service | |
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Likelihood to Recommend | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Pros | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Cons | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Scalability | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Gupshup No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Service Screenshots |