What users are saying about
170 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 170 reviews and ratings
Top Rated
237 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 237 reviews and ratings
Feature Set Ratings
Learning Management
Adobe Captivate
Feature Set Not Supported
N/A

8.1
Canvas
81%
Canvas ranks higher in 13/13 features
Canvas ranks higher in 13/13 features
Course authoring
N/A
0 Ratings

8.2
82%
41 Ratings
Course catalog or library
N/A
0 Ratings

7.6
76%
38 Ratings
Player/Portal
N/A
0 Ratings

7.9
79%
32 Ratings
Learning content
N/A
0 Ratings

7.5
75%
33 Ratings
Mobile friendly
N/A
0 Ratings

6.5
65%
40 Ratings
Progress tracking & certifications
N/A
0 Ratings

8.2
82%
37 Ratings
Assignments
N/A
0 Ratings

8.8
88%
41 Ratings
Compliance management
N/A
0 Ratings

8.0
80%
32 Ratings
Learning administration
N/A
0 Ratings

8.1
81%
36 Ratings
Learning reporting & analytics
N/A
0 Ratings

7.7
77%
38 Ratings
Social learning
N/A
0 Ratings

7.0
70%
33 Ratings
Gamification
N/A
0 Ratings

10.0
100%
1 Rating
Single Sign On (SSO) Enabled Learning
N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- Canvas is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
Likelihood to Recommend
6.1
Adobe Captivate
61%
59 Ratings

8.5
Canvas
85%
83 Ratings
Likelihood to Renew
8.8
Adobe Captivate
88%
3 Ratings

9.3
Canvas
93%
5 Ratings
Usability
7.0
Adobe Captivate
70%
3 Ratings

10.0
Canvas
100%
8 Ratings
Support Rating
6.6
Adobe Captivate
66%
30 Ratings

9.0
Canvas
90%
18 Ratings
In-Person Training
Adobe Captivate
N/A
0 Ratings

10.0
Canvas
100%
1 Rating
Online Training
Adobe Captivate
N/A
0 Ratings

8.0
Canvas
80%
1 Rating
Implementation Rating
Adobe Captivate
N/A
0 Ratings

8.4
Canvas
84%
5 Ratings
Product Scalability
Adobe Captivate
N/A
0 Ratings

8.0
Canvas
80%
1 Rating
Likelihood to Recommend
Adobe Captivate
Captivate is well suited for technical scenario activities. For example, software simulations where demonstration, practice, and assessment are necessary. Captivate does a very good job of creating simulation type activities compared to other solutions. Captivate also does very well with scoring on assessments. Whether you use clicks or questions to score, Captivate has a great ability to score both types. It is less suited for rapid eLearning development. If your company is looking for a solution to build more traditional eLearning such as click-through presentations with some interactivity and the ability to include multimedia elements, then another solution may be more appropriate. Captivate is a great tool for more advanced developers.
Senior Manager, Instructional Design
Cox AutomotiveAutomotive, 10,001+ employees
Canvas
It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
Student
Thomas MoreE-Learning, 10,001+ employees
Pros
Adobe Captivate
- Quickly adding in graphics, text, and interactive buttons.
- Has extensive variables and branching for additional customization, beyond the competition.
- Has 360 degree capability which competitors don't offer (I have not used this feature).
- High degree of customization and personalization.
- True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
- If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
- Many advanced capabilities. I chose this product due to the capabilities.
- Comes with assets, templates, people, head shots, and full body—excellent.
- Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
Founder
Learn About Green LLCE-Learning, 1-10 employees
Canvas
- Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
- Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
- Allowing teachers to create community with each other and collaborate in each-other's space.
- Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
- Easy messaging portal within each virtual classroom.

Verified User
Professional in Other
Education Management Company, 1-10 employeesCons
Adobe Captivate
- Adobe struggles in its customer support. Knowledgeable Captivate support technicians to teach and troubleshoot would elevate this powerful tool.
- As mobile learning journeys away from Flash, developing strictly in HTML5 is a becoming a must. Captivate has an HTML5 inspector to review your project for potential flash-based issues, but development in HTML5 only is not as intuitive. I waste valuable time and effort making adjustments after the fact.
- Many of my SMEs (subject mater experts) submit drafts in PowerPoint. Captivate has a PowerPoint import option, but transforms each slide into an image, removing any ability to edit the content after import. The issue alone is enough to drive me to alternate authoring tools. Unfortunately, we don't have the resources to distribute and teach all of our SMEs to use Captivate.
eLearning Technology Systems Analyst
Ann & Robert H. Lurie Children's Hospital of ChicagoHospital & Health Care, 1001-5000 employees
Canvas
- Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
- Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
- They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.
Coordinator of Instructional Technology
Mary Institute and St. Louis Country Day SchoolEducation Management, 201-500 employees
Pricing Details
Adobe Captivate
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$399 one-time fee
Adobe Captivate Editions & Modules
Edition
Subscription | 33.991 |
---|---|
Pereptual License | $1,2992 |
Student & Teacher Edition | $3992 |
Upgrade | $4992 |
- per month
- one-time fee
Additional Pricing Details
—Canvas
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Canvas Editions & Modules
—
Additional Pricing Details
Must contact vendor for pricing information.Likelihood to Renew
Adobe Captivate
Adobe Captivate 8.8
Based on 3 answers
There is no doubt in my mind that we will be using Adobe Captivate for years to come. There are so many uses for the software that we are just scratching the surface. The more we use it, the better it gets. This is a great option for anyone looking for an eLearning authoring tool.
Corporate Trainer
Bank of the PacificBanking, 201-500 employees
Canvas
Canvas 9.3
Based on 5 answers
The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
Director - Teaching and Learning Technology
Utah State UniversityHigher Education, 1001-5000 employees
Usability
Adobe Captivate
Adobe Captivate 7.0
Based on 3 answers
Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
Corporate Trainer
Bank of the PacificBanking, 201-500 employees
Canvas
Canvas 10.0
Based on 8 answers
The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
Online Instructional Designer
World SavvyEducation Management, 11-50 employees
Support Rating
Adobe Captivate
Adobe Captivate 6.6
Based on 30 answers
The support team is good in responding and maintaining communication. Sometimes...well...almost always, you will find yourself having to use a 2nd attempt with more details and easier terminology to get the tech to understand the question or situation. These techs should know English 100% and their product 100% to be on a support team for the USA. I do not get the impression this is true.
IT Manager
Travel Planners InternationalTransportation/Trucking/Railroad, 11-50 employees
Canvas
Canvas 9.0
Based on 18 answers
I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
Alumni Development Manager, College of Education
Florida State UniversityEducation Management, 1001-5000 employees
In-Person Training
Adobe Captivate
No score
No answers yet
No answers on this topic
Canvas
Canvas 10.0
Based on 1 answer
The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
Adjunct Professor
Auburn UniversityHigher Education, 5001-10,000 employees
Online Training
Adobe Captivate
No score
No answers yet
No answers on this topic
Canvas
Canvas 8.0
Based on 1 answer
The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
Adjunct Professor
Auburn UniversityHigher Education, 5001-10,000 employees
Implementation Rating
Adobe Captivate
No score
No answers yet
No answers on this topic
Canvas
Canvas 8.4
Based on 5 answers
Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
Director - Teaching and Learning Technology
Utah State UniversityHigher Education, 1001-5000 employees
Alternatives Considered
Adobe Captivate
Adobe Captivate is an okay software program, but it is not something I'd pick over Articulate Storyline or Articulate 360. I only selected Captivate because it was mandatory for my course plus I wanted to explore it to find out how it worked. But after using it, I didn't find it to be as appealing as I thought. It's not a horrible software tool, it has its perks but it's just not as user-friendly as I'd hoped it would be.

Verified User
Professional in Information Technology
Higher Education Company, 201-500 employeesCanvas
Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
Student
Thomas More MechelenHigher Education, 1001-5000 employees
Return on Investment
Adobe Captivate
- Adobe Captivate has helped us lower training costs without the need for external training.
- The program allowed us to create in house training without the need for third party collaboration.
- End users could communicate about training needs and Adobe Captivate made it easy to update current training modules.
IT Manager
SeedcoHuman Resources, 11-50 employees
Canvas
- Canvas has helped us provide a more robust online component to our courses.
- Canvas has helped us better adapt to a rapidly changing educational landscape.
- Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.

Verified User
Professional in Information Technology
Higher Education Company, 501-1000 employees