Adobe Customer Journey Analytics vs. Lumoa

Adobe Customer Journey Analytics

Adobe Customer Journey Analytics

6 Reviews and Ratings

Lumoa

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Adobe Customer Journey Analytics	Score 8.5 out of 10	N/A	Adobe's Customer Journey Analytics is a service built on Adobe Experience Platform that lets the user join all data from every channel into a single interface for real-time, omnichannel analysis and visualization, allowing users to make better decisions with a holistic view of the business and the context behind every customer action.	N/A
Lumoa	Score 8.0 out of 10	N/A	Lumoa is software from the company of the same name in Helsinki, that looks at any customer interaction, automates the analysis, and highlights the items with the biggest impact. Lumoa’s executive dashboard allows the user to overview and manage different customer journeys, customer touchpoints, and sets of data. And users can create cards in a dashboard that represent a specific touchpoint, location, or channel to compare the performance between cards and access specific insights related to…	$499 per month 500 feedback responses per month

Pricing

Adobe Customer Journey Analytics

Lumoa

Editions & Modules

No answers on this topic

Simple: €499
per month 500 feedback responses per month
Professional: €999
per month 1000 feedback responses per month
Enterprise: Custom

Offerings

Pricing Offerings
Adobe Customer Journey Analytics	Lumoa
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

Discounts available for annual pricing.

More Pricing Information

Community Pulse
	Adobe Customer Journey Analytics	Lumoa
Top Pros	Pro Customer journey Pro Customer engagement Pro Data extraction	No answers on this topic
Top Cons	Minus Bit complex Minus Different metrics Minus Analytical tools	No answers on this topic

Best Alternatives
	Adobe Customer Journey Analytics	Lumoa
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User Ratings
	Adobe Customer Journey Analytics	Lumoa
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Adobe Customer Journey Analytics	Lumoa
Likelihood to Recommend	Adobe It is a good tool to check on the customer journey. Involving them directly and provision of support. Secondly, it is an analytical tool that will manage all your complex data help in analytics, and create very friendly reports. The user interface is friendly but the features are not that easy to comprehend. Incentivized Pramit Sharma Team Manager Read full review	Lumoa No answers on this topic
Pros	Adobe Data extraction is done accurately and too fast. Reporting and creation of different segments to solve that. Allowing support in different dashboards is also an added advantage. Incentivized Pramit Sharma Team Manager Read full review	Lumoa No answers on this topic
Cons	Adobe Just a bit complex to comprehend. Incentivized Pramit Sharma Team Manager Read full review	Lumoa No answers on this topic
Return on Investment	Adobe Making complex data solutions manageable. The solution to email traffic. Linking data with different sources has been made easier. Incentivized Pramit Sharma Team Manager Read full review	Lumoa No answers on this topic
ScreenShots