What users are saying about

Ceridian Dayforce HCM

Top Rated
512 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

Ceridian Dayforce HCM

Top Rated
512 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Ceridian Dayforce HCM

Dayforce appears to be a product that was designed for retail, however, we have made it work for our environment in a law firm setting. It works well for time management to my knowledge, but our recruiting, performance management, and billing through accounting is still outside of Dayforce in other systems.
Jessica Von Vleck profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.6
Employee demographic data
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.3
Employment history
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.0
Job profiles and administration
ADP Workforce Now
7.7
Ceridian Dayforce HCM
8.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Ceridian Dayforce HCM
7.7
Organizational charting
ADP Workforce Now
6.6
Ceridian Dayforce HCM
6.8
Organization and location management
ADP Workforce Now
7.3
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Ceridian Dayforce HCM
7.3

Payroll Management

ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.2
Pay calculation
ADP Workforce Now
8.7
Ceridian Dayforce HCM
8.7
Support for external payroll vendors
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.7
Benefit plan administration
ADP Workforce Now
8.0
Ceridian Dayforce HCM
7.9
Direct deposit files
ADP Workforce Now
8.6
Ceridian Dayforce HCM
8.8
Salary revision and increment management
ADP Workforce Now
7.9
Ceridian Dayforce HCM
8.0
Reimbursement management
ADP Workforce Now
7.7
Ceridian Dayforce HCM
8.1

Leave and Attendance Management

ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.2
Approval workflow
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.4
Balance details
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.0

Employee Self Service

ADP Workforce Now
8.2
Ceridian Dayforce HCM
8.2
View and generate pay and benefit information
ADP Workforce Now
8.8
Ceridian Dayforce HCM
8.8
Update personal information
ADP Workforce Now
8.7
Ceridian Dayforce HCM
8.6
View company policy documentation
ADP Workforce Now
8.6
Ceridian Dayforce HCM
8.1
Employee recognition
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.5
View job history
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.9

Asset Management

ADP Workforce Now
6.0
Ceridian Dayforce HCM
7.7
Tracking of all physical assets
ADP Workforce Now
6.0
Ceridian Dayforce HCM
7.7

HR Reporting

ADP Workforce Now
7.0
Ceridian Dayforce HCM
6.9
Report builder
ADP Workforce Now
7.1
Ceridian Dayforce HCM
7.0
Pre-built reports
ADP Workforce Now
7.0
Ceridian Dayforce HCM
7.1
Ability to combine HR data with external data
ADP Workforce Now
7.0
Ceridian Dayforce HCM
6.6

Onboarding

ADP Workforce Now
5.5
Ceridian Dayforce HCM
8.1
New hire portal
ADP Workforce Now
6.1
Ceridian Dayforce HCM
8.2
Manager tracking tools
ADP Workforce Now
4.9
Ceridian Dayforce HCM
8.0

Performance and Goals

ADP Workforce Now
7.8
Ceridian Dayforce HCM
7.6
Corporate goal setting
ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.7
Individual goal setting
ADP Workforce Now
7.9
Ceridian Dayforce HCM
7.7
Line-of sight-visibility
ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.5
Performance tracking
ADP Workforce Now
7.9
Ceridian Dayforce HCM
7.7

Performance Management

ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.4
Performance plans
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.5
Performance improvement plans
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.4
Review status tracking
ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.5
Review reminders
ADP Workforce Now
7.4
Ceridian Dayforce HCM
7.3
Multiple review frequency
ADP Workforce Now
7.3
Ceridian Dayforce HCM
7.2

Succession Planning

ADP Workforce Now
6.0
Ceridian Dayforce HCM
7.9
Create succession plans/pools
ADP Workforce Now
5.8
Ceridian Dayforce HCM
8.0
Candidate ranking
ADP Workforce Now
5.8
Ceridian Dayforce HCM
8.1
Candidate search
ADP Workforce Now
6.3
Ceridian Dayforce HCM
8.3
Candidate development
ADP Workforce Now
6.2
Ceridian Dayforce HCM
7.0

Recruiting / ATS

ADP Workforce Now
6.7
Ceridian Dayforce HCM
7.7
Job Requisition Management
ADP Workforce Now
7.9
Ceridian Dayforce HCM
8.0
Company Website Posting
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.8
Publish to Social Media
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.8
Job Search Site Posting
ADP Workforce Now
6.7
Ceridian Dayforce HCM
7.6
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Ceridian Dayforce HCM
7.3
Applicant Tracking
ADP Workforce Now
7.3
Ceridian Dayforce HCM
7.8
Notifications and Alerts
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.5

Pros

  • ADP Workforce Now is well ahead of their competitors in the payroll department. It is possible to track for job costing, and they are accurate. In the 15 years I have used ADP we have never seen a payroll error on their end.
  • ADP Workforce Now does a great job of timekeeping, and offers many options making it very flexible for meeting the needs of any type of company.
  • The most important strength ADP Workforce Now offers is the payroll related tax reporting and payment of payroll related taxes. There has never been a time we have had to worry about a report not being filed, or the funds not being submitted in a timely manner. If there has ever been a question, ADP has promptly taken care of the response and provided accurate documentation to all parties involved.
Stewart Melanie profile photo
  • Dayforce has allowed our time management, payroll, and HR to be in one system. This is a great time saver and prevents us from having to configure other systems to 'talk to each other'.
  • The workflows in Dayforce have allowed us to set up many paperless processes, saving time and reducing the risk of misplacing a paper transaction. Changes made in Dayforce are easily accessible, transactions can be found in just a few quick clicks.
  • The setup of Benefits allows us to easily see who is eligible based on the qualifiers within the plans.
Jessica Von Vleck profile photo

Cons

  • Custom reporting tool is not intuitive, particularly joins between different data, and the proprietary reporting tool is clunky and slow.
  • Effective dates are grouped within areas (e.g. employment profile) making an employee's historical record extremely difficult to discern. This bleeds into the reporting.
  • There is no test environment available for clients, nor is there one (I'm told) available for ADP support.
  • Service hold-times are long and the support is inadequate. Nearly every call for us ends with "we need to escalate this to development".
  • There is no ability to configure field dependencies (e.g. departments are only available within a specific business unit), and employee attributes are one-dimensional (not hierarchical).
  • The workflow tool for manager self-service is extremely limited and completely text-based. This, plus the lack of the test environment, makes deploying a reliable manager self-service system nearly impossible.
Christopher Carey, HRIP profile photo
  • Dayforce has limited capabilities when it comes to customization. Our previous system, also a Ceridian product (HR/Payroll Web) was heavily customized to our organizations needs. Being able to customize based on our needs, such as repurposing a field, or removing a field from view, would be a great addition.
  • Adding or removing columns in a report can be a very lengthy process. Once you click to remove a column, Dayforce has to process the request. If you are removing or adding many columns, this process can be somewhat time consuming.
Jessica Von Vleck profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Ceridian Dayforce HCM7.7
Based on 30 answers
It's a great system and I do not see us changing anytime soon. It's so customizable that there is no need to look for another product.
Nivea Fernandez profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
Ceridian Dayforce HCM7.6
Based on 20 answers
It is s very user friendly platform and compared to our previous system, our employees have been extremely happy.
Dr. Anita Martin profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.2
Based on 7 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.1
Based on 8 answers
Improvements being made to sunset "Silverlight" on all modules.
James Stropoli profile photo

Support

ADP Workforce Now6.2
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
Ceridian Dayforce HCM6.5
Based on 17 answers
Many times you get moved to PS
April Morgan profile photo

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.5
Based on 6 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Ceridian Dayforce HCM8.0
Based on 11 answers
Excellent classes, both instructor led and webinar based
James Stropoli profile photo

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Ceridian Dayforce HCM7.8
Based on 13 answers
Take your time and make sure to delegate enough resources in the testing phase prior to going live. Test every scenario you can think of, because it will come up after your in production.
Dr. Anita Martin profile photo

Alternatives Considered

All the solutions we reviewed were fairly similar to ADP WFN in terms of the capabilities/products we were using. Pricing was also pretty similar across the board, with the exception of iSolved, which is the provider we chose to go with after +10 years with ADP.
Sarah Frindt profile photo
It makes processing transactions much faster while giving you the ability pull that information back out of Dayforce through reporting. It eliminates the need for multiple applications and systems across departments.
Jessica Von Vleck profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.3
Based on 11 answers
Since we have gone live in June of this year, Dayforce has proven to adapt to our needs and continues to listen to our feature requests.
James Stropoli profile photo

Return on Investment

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo
  • We save on the fact that everything is in one system, but because we have to manage the configuration of the system the payroll and HR staff spends more time on that which can impact cost.
Stacy Lowery profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

Ceridian Dayforce HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ceridian Dayforce HCM More Information