What users are saying about

ADP Workforce Now

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484 Ratings

Ceridian Dayforce HCM

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Top Rated
519 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101

Ceridian Dayforce HCM

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Top Rated
519 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Ceridian Dayforce HCM

Ceridian Dayforce HCM is great for any size employer as long as the employer takes the time to truly test the system during implementation. We eliminated so much frustration by taking the time to test and retest the system to how we need it to work with our organization. We jumped in and implemented all the modules that were available to us at the time and we dedicated a team of 6 to 7 people throughout implementation to the project. This was time well spent for sure. I highly suggest doing that.
Julie Strauss, PHR, SHRM-CP profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.6
Employee demographic data
ADP Workforce Now
8.2
Ceridian Dayforce HCM
8.3
Employment history
ADP Workforce Now
8.2
Ceridian Dayforce HCM
7.9
Job profiles and administration
ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.9
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.7
Organizational charting
ADP Workforce Now
6.6
Ceridian Dayforce HCM
6.8
Organization and location management
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.4
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
Ceridian Dayforce HCM
7.3

Payroll Management

ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.2
Pay calculation
ADP Workforce Now
8.7
Ceridian Dayforce HCM
8.7
Support for external payroll vendors
ADP Workforce Now
7.5
Ceridian Dayforce HCM
7.7
Benefit plan administration
ADP Workforce Now
8.0
Ceridian Dayforce HCM
7.9
Direct deposit files
ADP Workforce Now
8.6
Ceridian Dayforce HCM
8.8
Salary revision and increment management
ADP Workforce Now
7.9
Ceridian Dayforce HCM
8.0
Reimbursement management
ADP Workforce Now
8.0
Ceridian Dayforce HCM
8.1

Leave and Attendance Management

ADP Workforce Now
8.2
Ceridian Dayforce HCM
8.1
Approval workflow
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.4
Balance details
ADP Workforce Now
8.1
Ceridian Dayforce HCM
7.9
Annual carry-forward and encashment
ADP Workforce Now
8.2
Ceridian Dayforce HCM
8.0

Employee Self Service

ADP Workforce Now
8.2
Ceridian Dayforce HCM
8.2
View and generate pay and benefit information
ADP Workforce Now
8.7
Ceridian Dayforce HCM
8.7
Update personal information
ADP Workforce Now
8.7
Ceridian Dayforce HCM
8.6
View company policy documentation
ADP Workforce Now
8.6
Ceridian Dayforce HCM
8.1
Employee recognition
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.5
View job history
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.9

Asset Management

ADP Workforce Now
6.0
Ceridian Dayforce HCM
7.7
Tracking of all physical assets
ADP Workforce Now
6.0
Ceridian Dayforce HCM
7.7

HR Reporting

ADP Workforce Now
7.2
Ceridian Dayforce HCM
6.9
Report builder
ADP Workforce Now
7.2
Ceridian Dayforce HCM
6.9
Pre-built reports
ADP Workforce Now
7.1
Ceridian Dayforce HCM
7.1
Ability to combine HR data with external data
ADP Workforce Now
7.2
Ceridian Dayforce HCM
6.6

Onboarding

ADP Workforce Now
5.5
Ceridian Dayforce HCM
8.0
New hire portal
ADP Workforce Now
6.1
Ceridian Dayforce HCM
8.1
Manager tracking tools
ADP Workforce Now
4.8
Ceridian Dayforce HCM
7.9

Performance and Goals

ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.6
Corporate goal setting
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.6
Individual goal setting
ADP Workforce Now
7.8
Ceridian Dayforce HCM
7.7
Line-of sight-visibility
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.4
Performance tracking
ADP Workforce Now
7.9
Ceridian Dayforce HCM
7.6

Performance Management

ADP Workforce Now
7.4
Ceridian Dayforce HCM
7.3
Performance plans
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.5
Performance improvement plans
ADP Workforce Now
7.4
Ceridian Dayforce HCM
7.4
Review status tracking
ADP Workforce Now
7.6
Ceridian Dayforce HCM
7.4
Review reminders
ADP Workforce Now
7.3
Ceridian Dayforce HCM
7.3
Multiple review frequency
ADP Workforce Now
7.2
Ceridian Dayforce HCM
7.1

Succession Planning

ADP Workforce Now
6.0
Ceridian Dayforce HCM
7.9
Create succession plans/pools
ADP Workforce Now
5.8
Ceridian Dayforce HCM
8.0
Candidate ranking
ADP Workforce Now
5.7
Ceridian Dayforce HCM
8.1
Candidate search
ADP Workforce Now
6.3
Ceridian Dayforce HCM
8.3
Candidate development
ADP Workforce Now
6.2
Ceridian Dayforce HCM
7.0

Recruiting / ATS

ADP Workforce Now
6.8
Ceridian Dayforce HCM
7.7
Job Requisition Management
ADP Workforce Now
8.1
Ceridian Dayforce HCM
8.0
Company Website Posting
ADP Workforce Now
7.8
Ceridian Dayforce HCM
7.8
Publish to Social Media
ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.8
Job Search Site Posting
ADP Workforce Now
6.9
Ceridian Dayforce HCM
7.6
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Ceridian Dayforce HCM
7.3
Applicant Tracking
ADP Workforce Now
7.4
Ceridian Dayforce HCM
7.8
Notifications and Alerts
ADP Workforce Now
7.7
Ceridian Dayforce HCM
7.5

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Continuous calculation for payroll, ensuring you, and the employee knows were they are at in the pay period, and can quickly identify discrepancies to be able to resolve them prior to payroll submission. This helps our admins not stress prior to payroll submission, and be able to deliver the most accurate paychecks for our employees keeping them happy.
  • Report writer! Get readouts of the information you need. Build your own report with the information you need. We use a variety of different reports to help us get the most accurate information from an HR, payroll, timekeeping perspective. We've found endless benefits to this function and use the information to push our company forward in the industry.
  • Excel to Dayforce. There are different ways to upload information straight into Dayforce, making it easy to get a new employee's information uploaded directly into Dayforce. This drastically cuts down on the labor time it took to get a new employee into the system helping our HR department get back to assisting our employees instead of being bogged down on data entry.
Darin Kuhnke profile photo

Cons

  • It would be great if more fields were available in the mass change feature. I end up importing data changes when a mass change would have been easier if the option was available.
Kristie LaMar profile photo
  • The customer support is lacking. If needs are highly urgent, then the customer support will respond timely. Other needs that are reported aren’t responded to timely and you don’t have much support to get things addressed.
  • The implementation process of their system is so difficult and cumbersome. So much of the burden of implementation falls on the customer, rather than Ceridian as I expected, and the timeline is rushed, so we were forced to go live without feeling like things were truly ready to go. Having additional communication and better implementation support, along with more time to implement, would have saved us months of headaches down the road.
  • We are a mid-sized business, and Ceridian is focused on enterprise-level customers. While we’re thrilled with the functionality the system has, the support for companies our size is pretty minimal. We felt that we weren’t as important of a client.
Amy Hudson, PHR, SHRM-CP profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
Ceridian Dayforce HCM7.7
Based on 30 answers
Dayforce was our solution to managing and combing several websites and intranets into one place. By doing so, it makes it easier for employees to see and manage all of their personal info that relates to their job. We were able to combine benefits management, time keeping, intranet forms, employee data, pay stubs, time off requests, and more into one location. The software is customizable so we can add or remove items as we see fit which is the greatest benefit of investing in this software solution
Roberta Jones profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
Again, because I find the reporting features to still be a bit difficult to utilize.
Carla Ribaudo profile photo
Ceridian Dayforce HCM7.6
Based on 20 answers
It is s very user friendly platform and compared to our previous system, our employees have been extremely happy.
Dr. Anita Martin profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.2
Based on 7 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.0
Based on 8 answers
No. We've noticed no slow downs or system big downs. Reports are returned in seconds.
Dr. Anita Martin profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
Hold times are long, and the support centers are ill equipped to answer questions. Most calls end with "I need to send this development."
Christopher Carey, HRIP profile photo
Ceridian Dayforce HCM6.5
Based on 17 answers
Support is an area that Dayforce could work on more. That being said, they did recently implement a new 'pod' system for handling support inquiries. This has resulted in better understanding of our unique configuration as well as quicker turn-around times.
Bethann DuBois profile photo

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.6
Based on 6 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Ceridian Dayforce HCM8.1
Based on 11 answers
I think it is a good start, but I don't think the content delves very deep into the covered topics.
Amy Neill, CPP profile photo

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Ceridian Dayforce HCM7.8
Based on 13 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo profile photo

Alternatives Considered

I've also used ADP Pay Expert, and I really see Workforce Now as the logical continuation of Pay Expert. Workforce Now has better integration capabilities, streamlined processes, and fewer technical glitches. That said, if your company has a relatively simple payroll setup, Workforce Now doesn't really offer anything that Pay Expert doesn't.
Kristie LaMar profile photo
It’s been very helpful to our organization to have all over our HR components housed in one application, rather than piecemeal in various other systems. Those separate systems sometimes break the communication bridge that binds the two and disables our ability to do our job efficiently. This single application helps us to ensure all data is available to us at all times. It also assists us to be most efficient in that we don’t have to reenter data in various applications.
Amy Hudson, PHR, SHRM-CP profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Ceridian Dayforce HCM8.4
Based on 11 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois profile photo

Return on Investment

  • PTO management - more engaged workforce
  • Benefits admin is better - more engaged workforce
  • On-boarding - many more engaged employees - especially for remote workforce
Meredith Osborn profile photo
  • We eliminated nine systems and 22 interfaces.
  • Risk of error has been reduced by the elimination of duplicate data entry.
  • Eventually, we expect to move to a paperless HR environment enabled by the Dayforce document management functionality.
Gail Nichols profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

ADP Workforce Now More Information

Ceridian Dayforce HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ceridian Dayforce HCM More Information