ADP Workforce Now vs Paylocity Web Pay

• The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
• Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
• From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
• Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.

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• Paylocity's timesheet set up flexibility permits for set up to meet the unique needs of our company in which some employees report to multiple supervisors on an inconsistent basis and different costs centers need to be charged in addition to timesheet approval from multiple sources.
• Paylocity has good reports tools and provides a report writer that permits getting information out of the database for any analytical needs, reports that can be downloaded to MS Excel and manipulated as needed.
• Paylocity provides an easy to use access for all employees to timesheets, benefit time balances and time off requests processed interactively through the system.
• Paylocity provides for input of a wide range of information related to employees to meet a wide range of needs -- including labor allocation information, management of employer benefit and retirement match costs, etc.

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• Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
• The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
• Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.

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• An example would be the PM (Performance Management) System within Paylocity. It is not very customizable in particularly with communication settings, launching PM Evaluations and also notifications are poorly able to be used.
• I also think the Web Benefits module is very poor, and feel that the representatives that oversee it aren't that confident in the system, as well. To my understanding, it was a newly acquired system that wasn't fully executed (in my opinion) with integration of WebPay.
• I think (this may be a cultural piece), but having more functionality within the WebPay system would be great, and logical corrections could be incorporated, for example if someone wants to add a checking account number into their account, the system would be able to identify if missing digits were not there or the proper state routing number was also there.

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• I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.

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• ROI on Reports - Schedule reports to run automatically, automatically populate OSHA documents.
• ROI Timekeeping - Eliminate paper time card calculations and reduce errors/mistakes. Same goes for the Benefits portal - they have a feed that goes directly to the insurance carrier (no rekeying this info into their website). They also have a feed for the payroll deductions that uploads over night.
• Positive impact on connecting employees to one central location for payroll, timekeeping, handbook, and Co communications. Would be nice to have the Co communications streaming through a monitor for production/manufacturing. They don't have computers in front of them, so logging into the system to read a Co communication is not ideal.
• Soft Cost Saving with Improved Operation Dexterity – Streamlined process, elimination of manual spreadsheets and elimination of the hours spent compensating for current system limitations and lack of customer service to enable for Payroll and HR to focus on the valuable tasks for which they were hired to deliver bottom-line impact
• Better customer service. You don't need to submit help desk tickets, you can actually pick up the phone and talk to someone! You not only have a dedicated Rep, but a dedicated team. If the Rep is away, someone from the team can answer your questions. All calls/e-mails are responded to the same day!

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