What users are saying about
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Top Rated
1826 Ratings
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489 Ratings

ADP Workforce Now

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Top Rated
1826 Ratings
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Score 7.9 out of 100

Paylocity

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489 Ratings
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Score 7 out of 100

Feature Set Ratings

  • ADP Workforce Now ranks higher in 9 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning
  • Paylocity ranks higher in 2 feature sets: Asset Management, Recruiting / ATS

Human Resource Management

7.6

ADP Workforce Now

76%
7.2

Paylocity

72%
ADP Workforce Now ranks higher in 7/7 features

Employee demographic data

8.4
84%
842 Ratings
7.6
76%
232 Ratings

Employment history

8.1
81%
872 Ratings
7.6
76%
232 Ratings

Job profiles and administration

7.9
79%
825 Ratings
7.1
71%
212 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.6
76%
848 Ratings
7.1
71%
211 Ratings

Organizational charting

6.7
67%
593 Ratings
6.6
66%
194 Ratings

Organization and location management

7.4
74%
656 Ratings
7.1
71%
189 Ratings

Compliance data (COBRA, OSHA, etc.)

7.3
73%
603 Ratings
7.3
73%
163 Ratings

Payroll Management

8.1

ADP Workforce Now

81%
7.7

Paylocity

77%
ADP Workforce Now ranks higher in 6/7 features

Pay calculation

8.6
86%
925 Ratings
8.1
81%
236 Ratings

Support for external payroll vendors

7.7
77%
365 Ratings
6.4
64%
106 Ratings

Off-cycle/On-Demand payment

8.1
81%
243 Ratings
8.2
82%
144 Ratings

Benefit plan administration

7.9
79%
747 Ratings
7.6
76%
160 Ratings

Direct deposit files

8.7
87%
916 Ratings
8.4
84%
234 Ratings

Salary revision and increment management

8.1
81%
723 Ratings
7.8
78%
181 Ratings

Reimbursement management

8.0
80%
439 Ratings
7.3
73%
112 Ratings

Leave and Attendance Management

7.8

ADP Workforce Now

78%
7.0

Paylocity

70%
ADP Workforce Now ranks higher in 3/3 features

Approval workflow

8.0
80%
715 Ratings
7.6
76%
188 Ratings

Balance details

7.8
78%
747 Ratings
6.7
67%
200 Ratings

Annual carry-forward and encashment

7.8
78%
604 Ratings
6.6
66%
152 Ratings

Employee Self Service

8.1

ADP Workforce Now

81%
8.0

Paylocity

80%
ADP Workforce Now ranks higher in 3/5 features

View and generate pay and benefit information

8.6
86%
913 Ratings
8.0
80%
242 Ratings

Update personal information

8.6
86%
901 Ratings
8.7
87%
245 Ratings

View company policy documentation

8.2
82%
727 Ratings
7.5
75%
200 Ratings

Employee recognition

7.5
75%
343 Ratings
8.2
82%
175 Ratings

View job history

7.7
77%
32 Ratings
7.7
77%
205 Ratings

Asset Management

6.0

ADP Workforce Now

60%
7.0

Paylocity

70%
Paylocity ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
12 Ratings
7.0
70%
73 Ratings

HR Reporting

7.3

ADP Workforce Now

73%
6.5

Paylocity

65%
ADP Workforce Now ranks higher in 3/3 features

Report builder

7.3
73%
861 Ratings
6.8
68%
219 Ratings

Pre-built reports

7.5
75%
857 Ratings
7.1
71%
219 Ratings

Ability to combine HR data with external data

7.0
70%
515 Ratings
5.5
55%
139 Ratings

Onboarding

7.8

ADP Workforce Now

78%
7.6

Paylocity

76%
ADP Workforce Now ranks higher in 2/2 features

New hire portal

8.0
80%
64 Ratings
7.9
79%
201 Ratings

Manager tracking tools

7.6
76%
51 Ratings
7.3
73%
159 Ratings

Performance and Goals

7.4

ADP Workforce Now

74%
6.9

Paylocity

69%
ADP Workforce Now ranks higher in 4/4 features

Corporate goal setting

7.5
75%
222 Ratings
6.8
68%
94 Ratings

Individual goal setting

7.4
74%
271 Ratings
7.2
72%
106 Ratings

Line-of sight-visibility

7.2
72%
222 Ratings
6.8
68%
82 Ratings

Performance tracking

7.3
73%
261 Ratings
6.7
67%
113 Ratings

Performance Management

7.4

ADP Workforce Now

74%
6.4

Paylocity

64%
ADP Workforce Now ranks higher in 5/5 features

Performance plans

7.2
72%
336 Ratings
6.1
61%
122 Ratings

Performance improvement plans

7.2
72%
289 Ratings
6.3
63%
105 Ratings

Review status tracking

7.3
73%
344 Ratings
6.9
69%
127 Ratings

Review reminders

7.6
76%
351 Ratings
6.1
61%
130 Ratings

Multiple review frequency

7.5
75%
291 Ratings
6.6
66%
110 Ratings

Succession Planning

6.0

ADP Workforce Now

60%
5.9

Paylocity

59%
ADP Workforce Now ranks higher in 3/4 features

Create succession plans/pools

5.8
58%
6 Ratings
6.5
65%
51 Ratings

Candidate ranking

5.8
58%
6 Ratings
5.6
56%
64 Ratings

Candidate search

6.3
63%
7 Ratings
5.7
57%
67 Ratings

Candidate development

6.2
62%
6 Ratings
5.7
57%
56 Ratings

Recruiting / ATS

7.0

ADP Workforce Now

70%
7.2

Paylocity

72%
ADP Workforce Now ranks higher in 6/7 features

Job Requisition Management

7.8
78%
334 Ratings
7.7
77%
103 Ratings

Company Website Posting

8.0
80%
331 Ratings
7.8
78%
108 Ratings

Publish to Social Media

7.5
75%
269 Ratings
6.9
69%
84 Ratings

Job Search Site Posting

7.6
76%
294 Ratings
7.2
72%
104 Ratings

Duplicate Candidate Prevention

2.3
23%
8 Ratings
6.7
67%
86 Ratings

Applicant Tracking

7.8
78%
334 Ratings
7.7
77%
116 Ratings

Notifications and Alerts

7.9
79%
353 Ratings
6.7
67%
118 Ratings

Attribute Ratings

  • ADP Workforce Now is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Performance, Support Rating, Implementation Rating
  • Paylocity is rated higher in 3 areas: Usability, Availability, Online Training

Likelihood to Recommend

8.0

ADP Workforce Now

80%
1015 Ratings
6.4

Paylocity

64%
264 Ratings

Likelihood to Renew

8.7

ADP Workforce Now

87%
78 Ratings
7.4

Paylocity

74%
18 Ratings

Usability

7.2

ADP Workforce Now

72%
72 Ratings
7.6

Paylocity

76%
11 Ratings

Availability

8.4

ADP Workforce Now

84%
19 Ratings
9.0

Paylocity

90%
2 Ratings

Performance

7.9

ADP Workforce Now

79%
17 Ratings
5.0

Paylocity

50%
2 Ratings

Support Rating

7.4

ADP Workforce Now

74%
422 Ratings
2.0

Paylocity

20%
37 Ratings

In-Person Training

5.3

ADP Workforce Now

53%
8 Ratings

Paylocity

N/A
0 Ratings

Online Training

6.1

ADP Workforce Now

61%
17 Ratings
9.1

Paylocity

91%
2 Ratings

Implementation Rating

6.6

ADP Workforce Now

66%
52 Ratings
6.4

Paylocity

64%
4 Ratings

Configurability

5.3

ADP Workforce Now

53%
9 Ratings

Paylocity

N/A
0 Ratings

Ease of integration

6.2

ADP Workforce Now

62%
8 Ratings

Paylocity

N/A
0 Ratings

Product Scalability

7.6

ADP Workforce Now

76%
677 Ratings

Paylocity

N/A
0 Ratings

Vendor post-sale

5.2

ADP Workforce Now

52%
8 Ratings

Paylocity

N/A
0 Ratings

Vendor pre-sale

6.1

ADP Workforce Now

61%
8 Ratings

Paylocity

N/A
0 Ratings

Likelihood to Recommend

ADP

If you need to process payroll frequently for several hundred employees and file various reports for tax/compliance purposes, ADP is a sound tool. If you are looking for a comprehensive employee onboarding solution, there are many more automated and advanced tools on the market. The benefits administration tools are decent once you have completed the implementation but mentally prepare yourself for the implementation to take several months longer than what you originally anticipated.
Read full review

Paylocity

The time clock system (Time & Labor module) is great for clocking employee's time and Time Off. There is a time off calendar to view who is off which is really nice. Adjustments to time sheets are simple to enter. Schedules are easy to view. It's an easy system to learn for new employees. The Implementation took a little longer than I would have liked. Allow yourself extra time. But once we were up and running, things went really smoothly. The self training videos are really helpful. And if you do need to contact them with a question, the response time from their reps is super quick
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Pros

ADP

  • The Benefits Services Team has provided seamless integration between our employees and their benefits selections upon hire, as well as annual enrollment for all employees. It has saved me untold hours in not only communicating with all of my benefit partners but also in invoice reconciliation and life event changes.
  • The recruitment and job requisition has been an absolute game-changer for our company. We launched a career center on our website that integrates from the platform, and allows us to attract talent at a much higher level. It also integrates with the top job posting sites for maximum exposure. All communications with candidates are tracked and saved on the system, and I love that the templates are customizable.
  • ADP is excellent at payroll processing. This seems basic, however, there is so much flexibility built into their system. We have had to process one-time checks, make corrections to previous checks, revise end-of-year W2's and the payroll team is always there to help and guide us through the solutions.
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Paylocity

  • Schedule feature makes needing to correct missed punches a breeze
  • Community feature is a great way to bring members at the same location and across the company together
  • Benefits module is easy for members to use even if they do not have lots of tech skills
  • Love that the learning module is integrated rather than a separate platform
  • Workflows makes updates to positions and payrates a breeze
Read full review

Cons

ADP

  • The font size of employees' pay rate on Pay Profile should be smaller. I'm always worried someone walks up to me and I can't minimize the screen fast enough.
  • Assigning a time-off policy isn't easy to find.
  • Vacation accrual policy is set up behind the scenes, I'd like to see the criteria without calling customer service.
Read full review

Paylocity

  • I often notice that there are glitches in the system. These are often "one-off" situations that typically happen at random. For example, sometimes when I go to change an employee's supervisor, I get an error message saying the effective date has to be prior to the employee record date; which doesn't make sense to me to update a change that "happened" before the employee's record was created.
  • It would be nice to receive notifications whenever there are pending employee changes. I typically don't know that an employee has made a change unless I go into that section of the website and updates like direct deposit can be held up especially since the first check after a DD change is made always has to be a paper check.
  • I noticed that I can only see the project codes and employee entered on their timesheet when I'm going through their line items.
  • It would be nice to be able to create offer letters in the system that would allow for multiple signatures and also be able to customize onboarding acknowledgement documents to the particular employee. For instance, we have a non-compete document that leaves the employee's name, job title and the date the non-compete went into effect. We can have the employee acknowledge that they've actually read it but we can't tailor it to each employee.
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Pricing Details

ADP Workforce Now

Starting Price

$0

Editions & Modules

ADP Workforce Now editions and modules pricing
EditionModules
EssentialContact sales team1
EnhancedContact sales team2
CompleteContact sales team3
HR ProContact sales team4
Payroll EssentialsContact sales team5
HR PlusContact sales team6
Hiring AdvantageContact sales team7
Performance PlusContact sales team8

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required

Additional Details

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Learn More

Paylocity

Starting Price

$2 Per Employee Per Month

Editions & Modules

Paylocity editions and modules pricing
EditionModules
Paylocity$2.001

Footnotes

  1. Per Employee Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Likelihood to Renew

ADP

Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
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Paylocity

The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Read full review

Usability

ADP

Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
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Paylocity

Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
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Reliability and Availability

ADP

ADP outages are very rare
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Paylocity

Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Read full review

Performance

ADP

Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review

Paylocity

It's so manual, not automated or intuitive.
Read full review

Support Rating

ADP

It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
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Paylocity

The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
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In-Person Training

ADP

In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
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Paylocity

No answers on this topic

Online Training

ADP

At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Read full review

Paylocity

very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
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Implementation Rating

ADP

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
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Paylocity

I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
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Alternatives Considered

ADP

isolved was not practical for a business of our size. isolved was also a pain on the administrator end to use, employees could not view their own times, requests, etc. Additionally, it was not very user-friendly. ADP Workforce Now has touched and improved upon these points which makes them the top choice for us. ADP Workforce Now also offered way more for a better price!
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Paylocity

We previously used ADP for many years and the ADP Workforce Now for roughly seven years prior to moving to Paylocity in 2019. ADP was very costly and not user-friendly for our staff or management. This is the only other payroll provider I have ever used and can compare to Paylocity.
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Scalability

ADP

Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
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Paylocity

No answers on this topic

Return on Investment

ADP

  • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
  • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
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Paylocity

  • The ability to have reports compiled for various audits and having the totals needed at my fingertips instead of having to modify data in Excel.
  • Utilizing the PTO information in the portal, this allows for less frustration between the employees and Payroll regarding any discrepancies.
  • One item that takes away time is the fact that I can't approve time off requests because I'm not a supervisor, even though my security level is a company administrator. I don't even receive an email notification that an employee submitted the request. As a result, I am tracking down employees regarding missed work and they have already submitted a request which I can't even see in the portal either.
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