ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Paylocity
Score 7.9 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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Pricing
ADP Workforce Now
Paylocity
Editions & Modules
Essential
Contact sales team
Enhanced
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Complete
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HR Pro
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Payroll Essentials
Contact sales team
HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Paylocity
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
No setup fee
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
I did not select ADP Workforce Now. It was in place prior to my arrival at my company. I did not work with Paylocity long enough to draw a conclusion. I do like ADP's interface much better.
Paylocity is a good little payroll system for companies under 250 employees. When you get over 250 employees and want to fully utilize their system, then Paylocity starts falling short of ADP very quickly.
I would hands-down pick ADP WOrkforce Now over Paylocity or Darwin any day of the week. I feel Paychex is pretty similar, so I wouldn't be mad if my company decided to switch to them.
More features, more efficient and cost effective. Paylocity has called me a total of 52 times from September to December, even though I have told them numerous times that we are not interested in leaving ADP, which makes me firmer in our decision.
Paylocity seems to be the only platform that I would consider over ADP. It seems to be more "whole" when adding a module. But WFN is more advanced and easier than the others.
ADP Workforce Now is simply way more user friendly than Paylocity, with a much simpler and more modern looking UI, for both users and Admins. Paylocity's interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid …
We are seriously considering moving to Paylocity due to challenges with labor allocations in ADP Workforce Now. Currently, it’s difficult to preview payroll reports when labor allocations are applied. The system breaks down the payroll register by employee and allocation, but …
ADP Workforce Now is hands-down much more user-friendly with more functionality than Paylocity. Reporting is also much easier and better on ADP Workforce Now. Integrations, much more fluid on ADP Workforce Now.
The easy of use and multiple reporting areas as well as the information saved and archived makes it nice for back end reporting. The classes and the suggestion of classes available to everyone is great. Having supervisors that can track and approve their own time cards as …
We have seen demos from several other companies and it always comes down to costs and features for us. The features and benefits of ADP are amazing. ADP has so many more features of the program than the others were able to offer. The added features that ADP has over the others …
Paylocity has a very similar layout to ADP Workforce Now. The support staff for Paylocity is significantly better, friendlier, and happier. The way Paylocity runs is much smoother than ADP Workforce Now. It is much easier to find answers to questions you may have on Paylocity …
We moved from ADP Workforce Now because it was incredibly painful to use on the administrative side and did not have as many features to use outside of running payroll and even that was not fun to do, it was easy to make errors or have errors occur without any way of figuring …
Paylocity is much cheaper and better for us based on our size. With that, it is also limited in what it can do compared to a larger product. ADP lacked in mobile capabilities and recruiting, but it is superior in HR functions.
These other systems I have used in the past do not compare to the ease of use with Paylocity. I can find what I need, and I can usually figure out how to pull the reports I need. All the modules flow together, unlike the others I have used above.
ADP is not great for small businesses (less than 100). An offering to Paylocity is significantly more expensive than Paylocity. ADP Customer service is not great and very frustrating to work with. Paycor is a bit more expensive than Paylocity and does not offer the same …
Paylocity is similar to ADP and seems to be getting more user friendly than Paycore. I hope that Paylocity continues to innovate and continue moving in the directions in advancements of the technology for an easier transition from paper and ledger books to having everything at …
ADP has lots of bells and whistles but the product itself is not intuitive. Also ADP's customer service is hit and miss which can be very frustrating. Paylocity is a simpler product with fewer bells but user friendly and easier to learn, plus customer service which is much …
I think Paylocity is more user-friendly than ADP and PeopleSoft. UKG (Ultipro when I used it) was easier on the configuration for security, but it was very difficult on the tax side for our multiple companies with different FEIN's.
The ease in which you can process payroll and year end (T4s). Ability to maintain payroll - enter upcoming changes (e.g. pay raises for a certain date) ahead of time. While we don't use it in my current company, in past ones the time & attendance integration with timesheets is fabulous. Our company uses a 3rd party scheduling & timesheet platform which also integrates with one click but is a little more work to maintain time off balances within ADP Workforce Now. We use the 3rd party platform (Evolia) for scheduling and timesheets as the management here wanted the ability to see salaried employees on site, have a chat feature, and some self-management on the employee side with the ability to swap shifts.
I will undeniably give it a 10 if Paylocity will: 1. auto save will be implemented on adding time entries; 2. they will give us more flexibility with using the app or at least fix it the clock in feature; 3. give us Firefox compatibility - I love using that browser.
Customer service is absolutely top notch - there is always someone available, any day of the week and any time to help if I have any question.
It makes employee deductions and taxes so simple that really anyone can do it.
Has helped save time in regard to recruiting as I am able to control everything from one hub within the Paylocity platform.
It has made our onboarding seamless, with everything from I9's with eVerify to company specific paperwork that needs to be completed and provided prior to an employee starting.
Employees no longer have to go through me to make changes to their personal information, 401K, tax information, etc., because they can go directly through their Paylocity dashboard for all of it.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
I gave Paylocity an 8 because it's easy to use once you learn it, and it saves a lot of time by keeping payroll, time tracking, and HR in one place. It has a lot of useful features, but some reports and settings can be confusing, and it takes time to learn everything. Overall, it works well and makes our job easier.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
Kelly La Rosa and Brian McLaughlin have been exceptional partners over the last few years and a tremendous source of support in my role. They are consistently solution‑oriented, highly responsive, and proactive in identifying opportunities to improve our processes. Both regularly brought forward thoughtful recommendations, including suggestions for new ADP products that aligned well with our evolving needs. Their expertise, reliability, and genuine commitment to client success have made a meaningful impact on my work and on our overall experience with ADP.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
I also used UltiPro (way back -- it didn't even appear in dropdown). Recommend ADP Workforce Now above all others. Paycor and Paycom were both very clunky. I even helped implement Paycom and could never get it to work how the business needed it to.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our experience with Paycor, and the system itself is so, so much better.
We have several departments that utilize the reporting, utilize the timecards and the system. We also have self service that is nice for all of our employees. This system allows us to designate what each group can see, and what employees can change, or who can clock in and out offsite
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Payroll Processing is much faster now that we've integrated with Toast.
Garnishments haven't been great so far, but working those out.
Integration makes it easier and more organized for our managers, saving time by eliminating the need to run multiple reports across multiple platforms to track down documents.
