ADP Workforce Now vs Paylocity

• Great support - We have a dedicated support specialist just for us. When she is out on vacation, she does have a back up we can speak to
• Many reporting features. ADP easily allows you to create reports by allowing you to add any category you want by dragging that category into the reports section.

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• It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
• The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
• The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.

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• After updates, the system is often buggy, which is annoying.
• Running custom reports is an awesome addition but it is complicated for new users.
• The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.

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• The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
• The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)

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• Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
• Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.

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• Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
• Paylocity's report allow for better measuring of expenses and better financial management.
• Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.

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