What users are saying about
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Top Rated
1746 Ratings
144 Ratings

ADP Workforce Now

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Top Rated
1746 Ratings
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Score 8 out of 100
144 Ratings
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Score 7 out of 100

Likelihood to Recommend

ADP Workforce Now

ADP Workforce Now is a great product to use for medium/large businesses. It makes many of the tedious things like PTO, payroll, HR tasks, and taxes, simple. There are endless possibilities with their custom reports and analytics tools, which can give great insight into your business that you may have not considered in the past. ADP Workforce Now is one of the most user-friendly products that you can get, but it can be quite daunting when you are an administrator/practitioner. There is so much content for each section and it can be overwhelming at times.
Brandon Cerney | TrustRadius Reviewer

Paylocity

We have a large and complicated payroll process which we were very excited that Paylocity was equipped to handle as long as we upload our payroll correctly. It is not, however, equipped to track these complex structures within the system because bonus metrics have to be tied to the position rather than the employee. Because of this, we have to use clunky custom fields with limited functionality
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Paylocity
7.0
Employee demographic data
ADP Workforce Now
8.4
Paylocity
7.0
Employment history
ADP Workforce Now
8.1
Paylocity
7.2
Job profiles and administration
ADP Workforce Now
7.9
Paylocity
8.1
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.6
Paylocity
7.1
Organizational charting
ADP Workforce Now
6.6
Paylocity
6.3
Organization and location management
ADP Workforce Now
7.3
Paylocity
6.5
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.3
Paylocity
7.0

Payroll Management

ADP Workforce Now
8.1
Paylocity
7.0
Pay calculation
ADP Workforce Now
8.5
Paylocity
7.1
Support for external payroll vendors
ADP Workforce Now
7.5
Paylocity
5.8
Off-cycle/On-Demand payment
ADP Workforce Now
8.0
Paylocity
6.1
Benefit plan administration
ADP Workforce Now
7.9
Paylocity
7.4
Direct deposit files
ADP Workforce Now
8.7
Paylocity
8.0
Salary revision and increment management
ADP Workforce Now
8.1
Paylocity
7.3
Reimbursement management
ADP Workforce Now
7.8
Paylocity
7.0

Leave and Attendance Management

ADP Workforce Now
7.8
Paylocity
7.3
Approval workflow
ADP Workforce Now
7.9
Paylocity
7.6
Balance details
ADP Workforce Now
7.7
Paylocity
7.2
Annual carry-forward and encashment
ADP Workforce Now
7.8
Paylocity
7.2

Employee Self Service

ADP Workforce Now
8.1
Paylocity
8.0
View and generate pay and benefit information
ADP Workforce Now
8.6
Paylocity
8.0
Update personal information
ADP Workforce Now
8.6
Paylocity
8.9
View company policy documentation
ADP Workforce Now
8.2
Paylocity
7.7
Employee recognition
ADP Workforce Now
7.5
Paylocity
7.4
View job history
ADP Workforce Now
7.7
Paylocity
7.7

Asset Management

ADP Workforce Now
6.0
Paylocity
8.4
Tracking of all physical assets
ADP Workforce Now
6.0
Paylocity
8.4

HR Reporting

ADP Workforce Now
7.2
Paylocity
6.1
Report builder
ADP Workforce Now
7.3
Paylocity
7.0
Pre-built reports
ADP Workforce Now
7.5
Paylocity
6.4
Ability to combine HR data with external data
ADP Workforce Now
6.9
Paylocity
4.9

Onboarding

ADP Workforce Now
5.4
Paylocity
7.2
New hire portal
ADP Workforce Now
6.1
Paylocity
6.7
Manager tracking tools
ADP Workforce Now
4.8
Paylocity
7.6

Performance and Goals

ADP Workforce Now
7.5
Paylocity
7.2
Corporate goal setting
ADP Workforce Now
7.7
Paylocity
6.8
Individual goal setting
ADP Workforce Now
7.6
Paylocity
7.5
Line-of sight-visibility
ADP Workforce Now
7.4
Paylocity
6.9
Performance tracking
ADP Workforce Now
7.5
Paylocity
7.5

Performance Management

ADP Workforce Now
7.3
Paylocity
7.6
Performance plans
ADP Workforce Now
7.1
Paylocity
7.2
Performance improvement plans
ADP Workforce Now
7.2
Paylocity
7.7
Review status tracking
ADP Workforce Now
7.3
Paylocity
7.4
Review reminders
ADP Workforce Now
7.5
Paylocity
7.9
Multiple review frequency
ADP Workforce Now
7.5
Paylocity
8.0

Succession Planning

ADP Workforce Now
6.0
Paylocity
6.9
Create succession plans/pools
ADP Workforce Now
5.8
Paylocity
7.2
Candidate ranking
ADP Workforce Now
5.8
Paylocity
7.3
Candidate search
ADP Workforce Now
6.3
Paylocity
6.7
Candidate development
ADP Workforce Now
6.2
Paylocity
6.6

Recruiting / ATS

ADP Workforce Now
6.8
Paylocity
6.8
Job Requisition Management
ADP Workforce Now
7.7
Paylocity
6.4
Company Website Posting
ADP Workforce Now
7.8
Paylocity
7.5
Publish to Social Media
ADP Workforce Now
7.2
Paylocity
5.7
Job Search Site Posting
ADP Workforce Now
7.5
Paylocity
7.5
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Paylocity
7.4
Applicant Tracking
ADP Workforce Now
7.7
Paylocity
7.1
Notifications and Alerts
ADP Workforce Now
7.7
Paylocity
6.3

Pros

ADP Workforce Now

  • Great support - We have a dedicated support specialist just for us. When she is out on vacation, she does have a back up we can speak to
  • Many reporting features. ADP easily allows you to create reports by allowing you to add any category you want by dragging that category into the reports section.
Stephenny Queiroz | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

ADP Workforce Now

  • The Performance Improvement Plan Form - It lacks the same consistency as the other performance management forms. No printable feature for the finalized PIP Plan, so that it can be provided to the employee for their records. Now we just copy and paste or screen shot it for employees, which looks less polished. Limited space to document without attaching forms in key competency areas. For a PIP documentation is critical and we want managers to write more and not have to edit what they are attempting to convey. Does not have a notification feature to keep managers on track like the other plans. This process becomes manually intensive for me as the administrator and I must be the one to remind managers. Would prefer more automation.
  • Job Titles and Competencies - Need an easier way to swap out. We are currently creating core competencies for the bank and would like to be able to easily swap out and plug in the new competencies. Right now we have to go into each job title, manually remove all of the job competencies and then manually plug in the new competencies. Not hard, but time-consuming
  • Job Descriptions - Would like a place to store job descriptions so that managers and employees can access them as needed. Would also be nice if they had a sign off feature included that allows employees to sign off in the app and stored for HR review.
  • PTO Balances - Not sure if it always shows the most up-to-date balances. Would also like to be able to see as an end user, all the days I have taken so that I can align them with my balances and for record-keeping.
Lavette Bobbitt | TrustRadius Reviewer

Paylocity

  • The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
  • The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
Suzy Vera, MBA | TrustRadius Reviewer

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 9.2
Based on 76 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Samuel Rodriguez | TrustRadius Reviewer

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

ADP Workforce Now

ADP Workforce Now 8.2
Based on 70 answers
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
Melissa Rauch | TrustRadius Reviewer

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

ADP Workforce Now

ADP Workforce Now 7.9
Based on 19 answers
ADP outages are very rare
Stephanie Swap | TrustRadius Reviewer

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

ADP Workforce Now

ADP Workforce Now 7.6
Based on 17 answers
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Stephanie Bidle | TrustRadius Reviewer

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

ADP Workforce Now

ADP Workforce Now 7.4
Based on 358 answers
Out of all the HRIS's I have used, this is by far the easiest and most user friendly. I know that when I call customer service I am going to get my problem resolved in a very timely manner and have the confidence that the individual that I am working with knows the system inside and out.
Amanda Rohde | TrustRadius Reviewer

Paylocity

Paylocity 7.1
Based on 28 answers
Every time I call, their security is amazing. You have to provide company ID, your name, and your employee ID# so that they know whether or not they can speak to you or give you any information. When you have a question they are always available to walk you through whatever it is you are having trouble with. If they don't have an answer, they will take your information and get back to you in a timely manner.
Maria MARTI | TrustRadius Reviewer

In-Person Training

ADP Workforce Now

ADP Workforce Now 4.2
Based on 8 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Stephanie Bidle | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 7.0
Based on 16 answers
Didn't really use it much as it was too difficult to find the correct training. Sound bytes are sometime helpful, but are not available for more complex issues. I learned most of it on my own just by experimenting or by calling and speaking to a support specialist. The issue with that is being able to reach someone.
Rayna Bissey | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

ADP Workforce Now

ADP Workforce Now 6.4
Based on 51 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

ADP Workforce Now

Paychex was great and was functioning well. With all their emphasis on Paychex Flex, we were getting left behind with Preview. We were aware that Preview was going to "go away" and each time we spoke with them about the new Flex Platform, it was clear we were going to be a challenge with the vast number of Pay and Earning Codes, as Flex could not accommodate them. If began to feel like we were getting left behind each time we saw the Flex presentation and no change had been made to the number of allowable Pay/earning codes that could be used with Flex.
Julie Snow | TrustRadius Reviewer

Paylocity

The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill | TrustRadius Reviewer

Scalability

ADP Workforce Now

ADP Workforce Now 7.6
Based on 612 answers
Numerous types of employers use [ADP Workforce Now] worldwide and it's interesting to see webinars or articles about how others are using it compared to how we use it. It's completely customizable to your needs and if it's not, the next update will potentially have a new feature or something you can implement easily.
Vanessa Fitzpatrick | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Return on Investment

ADP Workforce Now

  • Having the Payroll Services streamlined, quite a few of our employees now utilize the mobile app.
  • There is quite a bit of a learning curve with this product - especially for a small business. But it is worth it as some companies, such as Zenefits, are easy to navigate, they have more limitations and lack of support compared to WFN.
Pamela Downey | TrustRadius Reviewer

Paylocity

  • Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
  • Paylocity's report allow for better measuring of expenses and better financial management.
  • Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.
Matt Brager | TrustRadius Reviewer

Screenshots

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ADP Workforce Now Editions & Modules

Edition
EssentialContact sales team
EnchancedContact sales team
CompleteContact sales team
HR ProContact sales team
Payroll EssentialsContact sales team
HR PlusContact sales team
Hiring AdvantageContact sales team
Performance PlusContact sales team
  1. none
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ADP Workforce Now
8.0
Paylocity
5.8

Likelihood to Renew

ADP Workforce Now
9.2
Paylocity
9.2

Usability

ADP Workforce Now
8.2
Paylocity
8.0

Reliability and Availability

ADP Workforce Now
7.9
Paylocity
9.0

Performance

ADP Workforce Now
7.6
Paylocity
5.0

Support Rating

ADP Workforce Now
7.4
Paylocity
7.1

In-Person Training

ADP Workforce Now
4.2
Paylocity

Online Training

ADP Workforce Now
7.0
Paylocity
10.0

Implementation Rating

ADP Workforce Now
6.4
Paylocity
10.0

Scalability

ADP Workforce Now
7.6
Paylocity

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